Client Service Associate, Business Insurance

MMC; New York (NY); Hybrid; USD 41,000 - 77,000; Full time

Benefits offered by this job

Generous time off

Tuition reimbursement and professional

Hybrid work

Stock purchase opportunities

401K savings

Job summary

Marsh McLennan Agency in New York is seeking a Client Service Associate for our Business Insurance Property & Casualty Group. You will support the Account Management and Sales teams, coordinating marketing data, soliciting quotes, preparing cost sheets, issuing and managing certificates of insurance, and creating communications for renewals and strategic planning.

We offer ongoing professional development, on-the-job training, mentorship, and tuition assistance.

Qualifications

• At least one year of Property & Casualty insurance experience, preferably in a brokerage environment.
• Very effective oral and written communication skills and client relationship abilities.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint) and strong organizational skills.

Responsibilities

• Coordinate and manage the marketing process for new and renewal group business, including data compilation and quotes.
• Prepare cost sheets, monitor bid requests, and communicate with vendors.
• Issue and manage certificates of insurance and develop client communications for renewals and strategic planning.

Skills

Property & Casualty insurance

Client relationship building

Communication skills

Education

Bachelor’s degree or equivalent in Risk Management, Business or related field

Tools

Microsoft Office

Job description

Client Service Associate, Business Insurance Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life: As a Client Service Associate within our Business Insurance Property & Casualty Group, you will support the Account Management and Sales teams, ensuring the clients' needs and expectations are met.

Among your diverse and challenging responsibilities, you will coordinate and complete the marketing process for new and renewal group business by compiling data, soliciting quotes, monitoring bid requests, corresponding with vendors and preparing complex cost sheets according to the marketing process and workflow guidelines outlined in the Resource Guide. You will also support the process for issuing and managing certificates of insurance, preparing client communication materials used in strategic planning, renewal and/or quarterly reviews, finalist presentations, as well as any other client facing interactions during the year.

All Client Service Associates can expect ongoing Professional development opportunities that include On-The-Job Training with both management and team members, mentorship, career pathing and Tuition Assistance.

We would love to meet you if your professional track record includes these skills and experiences:

• At least one year of Property & Casualty Insurance experience, preferably within a brokerage environment
• Very effective oral and written communication skills as well as client relationship building skills
• High level of proficiency with Microsoft Office products, including Word, Excel and PowerPoint
• Exceptional time management and organization skills
• Active insurance license or willingness to obtain it within 3 months of employment

These additional qualifications are a plus, but not required to apply:

• A college degree in Risk Management, Business or another related program
• Exposure to Applied Epic

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients.

We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOEMinority/Female/Disability/Vet/SexualOrientation/Gender Identity employers.

#MMABI #LI-Hybrid

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

The applicable base salary range for this role is $41,200 to $76,800. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.