Client Service Associate

Zolidco; Los Angeles (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Zolidco is seeking a personable and dependable Client Service Associate in Los Angeles to maintain positive client relationships and support delivery of high-quality service.

You will develop client relationship, communication, and problem-solving skills through practical experience, structured training, and teamwork, while contributing to a consistent and positive client experience.

Qualifications

• Strong interpersonal and verbal communication skills.
• Customer-focused attitude and professional demeanor.
• Good organizational skills and attention to detail.
• Ability to listen carefully and respond constructively to questions.
• Dependability, adaptability, and willingness to learn.
• Previous client service, retail, sales, or customer service experience is an advantage but not required.

Responsibilities

• Build and maintain positive relationships with clients and customers.
• Provide clear information about available products, services, and promotional initiatives.
• Listen to client questions and help identify appropriate solutions.
• Assist with coordinating client requests and following up on assigned tasks.
• Support client-facing activities and maintain professional service standards.
• Communicate relevant client feedback and service needs to the team.
• Collaborate with colleagues to ensure a consistent and positive client experience.
• Help identify opportunities to improve service quality and client satisfaction.

Skills

Interpersonal skills

Verbal communication

Customer focus

Detail orientation

Active listening

Dependability

Job description

About Us

Ourmission is to empower brands through strategic marketing and meaningfulcustomer engagement. We pride ourselves on our values of integrity,innovation, and a results-driven mindset.

About the Role

We are seeking a personable and dependable Client Service Associate to help maintain positive client relationships and support the delivery of high-quality service. The ideal candidate enjoys working with people, understanding their needs, and helping ensure that client expectations are met.

This role offers an opportunity to develop client relationship, communication, and problem-solving skills through practical experience, structured training, and teamwork.

Responsibilities

• Build and maintain positive relationships with clients and customers.
• Provide clear information about available products, services, and promotional initiatives.
• Listen to client questions and help identify appropriate solutions.
• Assist with coordinating client requests and following up on assigned tasks.
• Support client-facing activities and maintain professional service standards.
• Communicate relevant client feedback and service needs to the team.
• Collaborate with colleagues to ensure a consistent and positive client experience.
• Help identify opportunities to improve service quality and client satisfaction.

Qualifications

• Strong interpersonal and verbal communication skills.
• Customer-focused attitude and professional demeanor.
• Good organizational skills and attention to detail.
• Ability to listen carefully and respond constructively to questions.
• Dependability, adaptability, and willingness to learn.
• Previous client service, retail, sales, or customer service experience is an advantage but not required.