Client Success Associate

JGSM; Riverview (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Paid training

No experience needed

Advancement opportunities

Performance-based incentives

Supportive team environment

Skills development

Job summary

JGSM is seeking a Client Success Representative to engage with clients, answer questions, and resolve account needs in a fast-paced team environment.

You will build lasting relationships, provide outstanding service, and support sales goals while maintaining accurate client records and following up on requests.

Qualifications

• Strong communication with clients and teammates.
• Ability to build and maintain client relationships.
• Provide high-quality customer service and follow-up.
• Identify opportunities to improve the client experience.
• Collaborate with sales and management to meet goals.
• Keep client information accurate and up to date.

Responsibilities

• Communicate with new and existing clients.
• Build and maintain strong client relationships.
• Assist clients with questions, concerns, and account needs.
• Provide exceptional customer service and follow up with clients.
• Identify opportunities to improve the client experience.
• Work with the sales and management teams to meet company goals.
• Maintain accurate client information and follow-up records.

Skills

Communication skills

People skills

Team player

Motivated

Eager to learn

Positive attitude

Dependable

Customer service

Sales experience

Job description

CLIENT SUCCESS REPRESENTATIVE

Looking for a career where you can work with people and make a difference?

We are looking for a motivated and personable Client Success Representative to join our growing team. This is a great opportunity for someone who enjoys helping people, building relationships, and working in a fast-paced team environment.

Responsibilities:

• Communicate with new and existing clients
• Build and maintain strong client relationships
• Assist clients with questions, concerns, and account needs
• Provide exceptional customer service and follow up with clients
• Identify opportunities to improve the client experience
• Work with the sales and management teams to meet company goals
• Maintain accurate client information and follow-up records

We're Looking For Someone Who:

• Has excellent communication and people skills
• Is friendly, professional, and dependable
• Is motivated and eager to learn
• Has a positive attitude and strong work ethic
• Can work independently and as part of a team
• Has customer service or sales experience (a plus, but not required)

What We Offer:

• Paid training
• No experience necessary
• Advancement and career growth opportunities
• Performance-based incentives
• Supportive team environment
• Opportunities to develop sales, communication, and leadership skills

If you're a people person who is motivated to grow and build a rewarding career, we'd love to meet you!