Client Service Associate

Gpfs; Latham (NY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

Life insurance & 401(k)

Generous PTO & paid holidays

Hybrid scheduling after probation

Job summary

GP Fund Solutions (GPFS) is seeking a Client Service Associate to support accurate data entry and investor relationships. You will enter and maintain non-financial data, process updates, and coordinate monthly reconciliations to ensure data consistency.

You will communicate with clients and GPFS teams to resolve items, upload documents, and manage campaigns within industry portals, while supporting CRM data organization and internal projects. Hybrid work after probation period.

Qualifications

• Bachelor’s degree required in business or related field.
• 0+ years of administrative or related experience.

Responsibilities

• Enter and maintain non-financial data accurately from original documentation.
• Process updates to investor and investment non-financial information.
• Coordinate and prepare monthly reconciliations to ensure data accuracy.
• Communicate proactively with clients and GPFS team members to resolve items and provide status updates.
• Upload and manage documents and campaigns within online portals, collaborating with internal teams.
• Support and review projects related to client requests or internal goals.
• Develop, organize, and maintain initial CRM data based on original documentation.
• Extract and input data into standardized templates and systems with a focus on accuracy.

Education

Bachelor's degree in business or related field

Tools

Microsoft Office

Job description

Client Service Associate– GP Fund Solutions

As an Client Service Associate GPFS, you’ll play a key role in delivering exceptional services and building lasting investor relationships.

Join GP Fund Solutions (GPFS) - a people-first fund administrator serving clients across the US, UK, and EU. We offer a collaborative culture, real career growth, and benefits that invest in your future.

What You’ll Do:

• Enter and maintain non-financial data accurately, sourced from original documentation.
• Process updates and revisions to investor and investment non-financial information as needed.
• Coordinate and/or prepare monthly reconciliations to ensure data accuracy and consistency.
• Communicate proactively with clients and GPFS team members to resolve open items, clarify requests, and provide timely status updates.
• Upload and manage documents, as well as create campaigns within industry-specific online portals, collaborating with internal teams to ensure proper timing and completion.
• Support and review projects related to client requests or internal operational goals.
• Develop, organize, and maintain initial CRM data based on original documentation.
• Extract and input data into standardized templates and internal systems with a focus on accuracy, efficiency, and completeness.

What We’re Looking For:

• Bachelor’s degree in business or related field.
• 0+ years of administrative or other related experience.
• Proficiency with Microsoft Office (Excel, Word, Outlook, Teams).

Why GPFS?

• Strong training plans and materials provided.
• Competitive Medical, Dental & Vision Insurance.
• Company-Paid Life Insurance & 401(k).
• Generous PTO, Sick Time & Paid Holidays.
• Hybrid Scheduling after probation period.
• Inclusive, team-oriented culture where people come first.

At GPFS, every voice matters and every win is shared. We’re raising the bar in our industry—come grow with us!