Investor Services Associate

GP Fund Solutions; Latham (NY); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Generous PTO

Sick Time

Paid Holidays

Hybrid Scheduling

Team-oriented culture

Job summary

GP Fund Solutions (GPFS) is hiring an Investor Services Associate to maintain investor data and support client relationships across the US, UK, and EU. You’ll enter data from source documents, manage updates, and coordinate reconciliations to ensure accuracy.

The role emphasizes collaboration with internal teams and proactive client communication. Candidates should have a bachelor’s degree in business or related field, and 0+ years of administrative experience, with strong MS Office skills.

Qualifications

• Bachelor’s degree in business or related field.
• 0+ years of administrative or other related experience.
• Proficiency with Microsoft Office (Excel, Word, Outlook, Teams).

Responsibilities

• Enter and maintain non-financial data accurately, sourced from original documentation.
• Process updates and revisions to investor and investment non-financial information as needed.
• Coordinate and/or prepare monthly reconciliations to ensure data accuracy.
• Communicate proactively with clients and GPFS team members to resolve open items and provide timely status updates.
• Upload and manage documents, and create campaigns within industry portals in collaboration with internal teams.
• Support and review projects related to client requests or internal goals.
• Develop, organize, and maintain initial CRM data from original documentation.
• Extract and input data into standardized templates and internal systems with accuracy and efficiency.

Skills

Administrative experience

Microsoft Office

Education

Bachelor’s degree in business or related field

Tools

Excel

Word

Outlook

Teams

Job description

Investor Services Associate– GP Fund Solutions

As an Investor Services Associate GPFS, you’ll play a key role in delivering exceptional services and building lasting investor relationships.

Join GP Fund Solutions (GPFS) - a people-first fund administrator serving clients across the US, UK, and EU. We offer a collaborative culture, real career growth, and benefits that invest in your future.

What You’ll Do:

• Enter and maintain non-financial data accurately, sourced from original documentation.
• Process updates and revisions to investor and investment non-financial information as needed.
• Coordinate and/or prepare monthly reconciliations to ensure data accuracy and consistency.
• Communicate proactively with clients and GPFS team members to resolve open items, clarify requests, and provide timely status updates.
• Upload and manage documents, as well as create campaigns within industry-specific online portals, collaborating with internal teams to ensure proper timing and completion.
• Support and review projects related to client requests or internal operational goals.
• Develop, organize, and maintain initial CRM data based on original documentation.
• Extract and input data into standardized templates and internal systems with a focus on accuracy, efficiency, and completeness.

What We’re Looking For:

• Bachelor’s degree in business or related field.
• 0+ years of administrative or other related experience.
• Proficiency with Microsoft Office (Excel, Word, Outlook, Teams).

Why GPFS?

• Strong training plans and materials provided.
• Competitive Medical, Dental & Vision Insurance.
• Company-Paid Life Insurance & 401(k).
• Generous PTO, Sick Time & Paid Holidays.
• Hybrid Scheduling after probation period.
• Inclusive, team-oriented culture where people come first.

At GPFS, every voice matters and every win is shared. We’re raising the bar in our industry—come grow with us!