Client Service Assistant

Merixcen; Charlotte (NC); On-site; USD 54,443,000 - 80,231,000; Full time

Benefits offered by this job

Paid training

Full-time employment

Career growth

Professional development

Mentorship

Supportive team

Advancement opportunities

Job summary

Merixcen in Charlotte is seeking a friendly, dependable Client Service Assistant to join our team. This entry-level role supports daily client service activities and helps ensure clients receive professional, organized, and responsive support.

You will respond to client questions, listen to needs, and provide solutions following company guidelines. A high school diploma and strong communication skills are required; paid training and career growth are offered in a supportive environment.

Qualifications

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Excellent listening and problem-solving abilities.
• Friendly and professional personality.
• Reliable and punctual.
• Comfortable learning new systems and procedures.
• Strong teamwork skills.

Responsibilities

• Assist with day-to-day client service activities
• Respond professionally to client questions and service-related requests
• Listen carefully to client needs and help identify appropriate solutions
• Provide accurate information according to established company guidelines
• Support team members with routine client service tasks
• Maintain a positive and professional attitude
• Meet established service and performance expectations

Skills

Verbal communication

Written communication

Listening skills

Problem-solving

Professionalism

Reliability

Learning agility

Teamwork

Education

High school diploma

Job description

About the Position

Merixcen is looking for a friendly, dependable, and motivated Client Service Assistant to join our Charlotte team. This entry-level position supports daily client service activities and helps ensure clients receive professional, organized, and responsive support.

Responsibilities

• Assist with day-to-day client service activities
• Respond professionally to client questions and service-related requests
• Listen carefully to client needs and help identify appropriate solutions
• Provide accurate information according to established company guidelines
• Support team members with routine client service tasks
• Maintain a positive and professional attitude
• Meet established service and performance expectations

Qualifications

• High school diploma or equivalent
• Strong verbal and written communication skills
• Excellent listening and problem-solving abilities
• Friendly and professional personality
• Reliable and punctual
• Comfortable learning new systems and procedures
• Strong teamwork skills

What We Offer

• $19-$28 per hour
• Paid training
• Full-time employment
• Career growth opportunities
• Professional development
• Mentorship and hands-on training
• Supportive team environment
• Opportunities for advancement