Client Service Administrator – Maintenance Planner

Siemens Mobility; Florham Park (NJ); Hybrid; USD 39,000 - 69,000; Full time

Job summary

Join a leading company as a Client Service Administrator, where you will play a key role in service maintenance planning. This hybrid position allows you to work remotely while also collaborating in the office. Your organizational and communication skills will be essential in developing maintenance plans and ensuring customer satisfaction. With a focus on employee growth, Siemens Mobility offers a supportive environment for your career advancement.

Benefits

Health and Wellness Benefits

Qualifications

• 2+ years experience reading, interpreting service contracts.
• Ability to travel up to 10%.

Responsibilities

• Review booking packages and plan service schedules.
• Develop and revise maintenance plans.

Skills

Organizational Skills

Communication Skills

Interpersonal Skills

Education

High School Diploma or GED

Associate Degree or Higher

Tools

Microsoft Office

Excel

Job description

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn’tjust about improving buildings; it’s about creating perfect places that improve people’s lives.

Transform the everyday with us

Our Client Service Administrators (Maintenance Planners) are integral members of our service team and an important foundation to our customers’ service maintenance planning. This is a remote position unless you're located in NJ where it will be a hybrid position spending two days a week in the office.

As a Client Service Administrator, you will:

• Review booking packages and plan customers’ service schedules for new and renewed contracts, including preventive maintenance, proactive, and predictive services
• Develop maintenance plans using standard maintenance planning tools and documented processes
• Revise maintenance plans as outlined by Account Managers to meet customer obligations and schedules
• Maintain excellent organizational, communication, and interpersonal skills
• Take direction from Client Service Managers

You will make an impact with these qualifications:

Basic Qualifications:

• High school diploma or state-recognized GED
• 2+ years experience reading, interpreting service contracts and agreements
• Ability and willingness to travel up to 10%
• Experience with Microsoft Office, Excel and business software systems
• Three days in the office and two days remote. First 1-2 months expected to be in the office 5 days a week).
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

Preferred Qualifications:

• Associate degree or higher
• 5+ years experience reading, interpreting service contracts and agreements in the Building Automation, Fire/Security industry

You’llbenefit from:

• Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
• The pay range for this position is $39,760 - $68,160. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location.

Ready to create your own journey?Join us today and help create a better #TomorrowWithUs!

About Siemens:

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Our Commitment to Diversity, Equity, and Inclusion:

We value your unique identity and perspective. We are fully committed to providingequitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and create a better tomorrow with us. Learn more about our commitment to DEI here.

Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy.

#LI-KS1 #LI-Hybrid #LI-Remote #ZoneHQ-EREF

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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Criminal History
Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.