Client Resolution Specialist: Timeshare Exit Expert

Wesley Financial Group; Franklin (TN); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

MacBook for work tasks

Weekly pay schedule

401k program with company match

Employer-funded Health Savings Account (HSA)

Comprehensive Medical, Dental, and Vision Insurance

Paid holidays and time off between Christmas and New Year

Office health and wellness facilities

Vibrant workplace culture

Job summary

A leading financial services firm in Franklin, TN is seeking a Customer Account Resolution Specialist to provide outstanding service in timeshare termination processes. The ideal candidate will have strong organizational skills, flexibility, and at least 2 years in customer service. Responsibilities include assisting clients, maintaining records in Salesforce, and communicating effectively. Benefits include a MacBook, weekly pay, and health insurance. This is a full-time, in-office role with a salary of $50,000 per year.

Qualifications

• 2+ years of experience in customer service and account management.
• Flexibility and adaptability in a dynamic environment.
• Outcome-oriented with strong problem-solving skills.

Responsibilities

• Actively assist clients throughout the timeshare termination process.
• Maintain accurate client records and respond to inquiries promptly.
• Foster a positive team environment and promote professional communication.

Skills

Strong organizational skills

Problem-solving skills

Attention to detail

Ability to adapt

Accountability

Tools

Salesforce

Google Suite

Microsoft Office

Job description

A leading financial services firm in Franklin, TN is seeking a Customer Account Resolution Specialist to provide outstanding service in timeshare termination processes. The ideal candidate will have strong organizational skills, flexibility, and at least 2 years in customer service. Responsibilities include assisting clients, maintaining records in Salesforce, and communicating effectively. Benefits include a MacBook, weekly pay, and health insurance. This is a full-time, in-office role with a salary of $50,000 per year.