Client Relationship & Style Consultant

Talbots; Portage (MI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Merchandise discount (50%/60%/70%)

Referral incentive program

Discounts on travel, shopping, and

Concert discounts

Job summary

Talbots store in Kalamazoo-Portage, MI is seeking a part-time associate to deliver exceptional customer experiences and foster lasting relationships. The role emphasizes teamwork, face-to-face service, and active engagement with clients to drive sales.

The associate should be flexible with hours including evenings and weekends, comfortable with technology, and ready to thrive in a dynamic retail environment. Talbots supports growth, discounts, and a collaborative culture.

Qualifications

• Driven to create and cultivate relationships with customers.
• Ambition to achieve goals and thrive in a team.
• Excellent written and verbal communication.
• Ability to navigate POS/handheld systems.
• Open availability of 20–29 hours per week.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
• Support all service enhancers to build strong relationships including active use of Concierge.
• Achieve sales and service metrics in key measurable areas (Clientelling/Outreach, Appointment Setting, Talbots Classic Awards).
• Plan and prioritize tasks to meet customer and business needs.
• Share current products and fashion trends to wardrobe, inspire and build trust.
• Participate in community/store activities and events promoting the Talbots Brand.

Skills

Customer relationships

Communication skills

Team player

POS systems

Flexible scheduling

Tools

POS / handheld devices

Job description

Talbots store in Kalamazoo-Portage, MI is seeking a part-time associate to deliver exceptional customer experiences and foster lasting relationships. The role emphasizes teamwork, face-to-face service, and active engagement with clients to drive sales.

The associate should be flexible with hours including evenings and weekends, comfortable with technology, and ready to thrive in a dynamic retail environment. Talbots supports growth, discounts, and a collaborative culture.