Client Concierge & Relationship Builder - Part Time

The Talbots LLC; Holland (MI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Incentives

Benefits package

Discounts: 50%–70% merchandise

Referral incentive program

Travel, shopping, concerts discounts

Job summary

The Talbots store in Holland, MI is seeking a part-time sales associate to deliver exceptional customer experiences and build lasting relationships with shoppers. You will promote our modern classic styles, assist with styling, and participate in community store activities.

Applicants should be able to work flexible hours including evenings and weekends, and contribute to a positive, inclusive store culture that values teamwork and integrity.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships.
• Support all service enhancers to build strong relationships including active use of Concierge.
• Achieve sales and service metrics in key measurable areas including Clientelling/Outreach, Appointment Setting, Talbots Classic Awards, etc.
• Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
• Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
• Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
• Actively participate in community/store activities and events that promote the Talbots Brand.
• Lead/supervise others on occasion and open/close the store.
• Professionally represent the brand image.

Job description

The Talbots store in Holland, MI is seeking a part-time sales associate to deliver exceptional customer experiences and build lasting relationships with shoppers. You will promote our modern classic styles, assist with styling, and participate in community store activities.

Applicants should be able to work flexible hours including evenings and weekends, and contribute to a positive, inclusive store culture that values teamwork and integrity.