Client Relationship Specialist - Growth & Impact

Alphabe Insight Inc; Minneapolis (MN); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Career growth opportunities

Professional development

Skill enhancement

Supportive team environment

Transferable career skills

Meaningful work

Job summary

NextShinning in Minneapolis, MN is seeking a personable Client Relationship Representative to serve as the main contact for clients, strengthening relationships and delivering exceptional service across interactions. You will collaborate with internal teams to improve the customer experience, identify opportunities for improvement, and contribute to our ongoing success.

This role suits individuals who enjoy working with people and seek a rewarding career in client relations and business

Qualifications

• Excellent verbal and written communication skills are essential.
• Strong interpersonal abilities and a genuine passion for helping others.
• Professional, approachable, and positive attitude in all client interactions.
• Strong organizational skills and attention to detail to manage multiple tasks.
• Ability to manage multiple priorities in a fast-paced environment.
• Effective problem-solving and active listening skills.
• Comfortable collaborating with others while taking initiative independently.
• Adaptability, reliability, and willingness to learn new skills.
• Commitment to delivering high-quality service and building lasting relationships with clients.

Responsibilities

• Build and maintain strong, professional relationships with new and existing clients.
• Serve as a primary point of contact, providing timely and helpful assistance with client inquiries.
• Deliver exceptional customer service while ensuring a positive and consistent client experience.
• Understand client needs and communicate suitable solutions clearly and effectively.
• Collaborate with team members to support client engagement, retention, and satisfaction.
• Assist with client onboarding, account coordination, and ongoing relationship management.
• Maintain accurate records of client communications, feedback, and interactions.
• Identify opportunities to improve service quality and strengthen long-term client relationships.
• Represent NextShinning with professionalism, confidence, and a customer-focused attitude.

Skills

Communication

Interpersonal skills

Professional attitude

Organizational skills

Multitasking

Problem solving

Active listening

Teamwork

Adaptability

CRM basics

Tools

CRM software

Job description

NextShinning in Minneapolis, MN is seeking a personable Client Relationship Representative to serve as the main contact for clients, strengthening relationships and delivering exceptional service across interactions. You will collaborate with internal teams to improve the customer experience, identify opportunities for improvement, and contribute to our ongoing success.

This role suits individuals who enjoy working with people and seek a rewarding career in client relations and business