Client Relationship Specialist — Growth & Discounts

Knitwell Group; Birmingham (AL); On-site; USD 16,531,000 - 26,174,000; Part time

Benefits offered by this job

Growth

Incentives

Benefits

Merchandise discount

Referral program

Job summary

Talbots in The Summit Birmingham, AL is seeking a part-time retail associate who loves building relationships and delivering exceptional service. You will welcome customers, prospect new shoppers, and help curate wardrobe solutions through product knowledge and friendly guidance.

You will work 20–29 hours weekly, including evenings and weekends, participate in store events, and enjoy the company discount and benefits.

Qualifications

• Strong relationship-building and high customer-service orientation.
• Proven ability to meet sales goals and drive traffic to store.
• Excellent written and verbal communication with a professional demeanor.
• Ability to collaborate with team and contribute to a positive store culture.
• Comfort with using POS systems and handheld devices to assist customers.

Responsibilities

• Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships.
• Support service initiatives to enhance clienteling and outreach.
• Achieve sales and service metrics in key areas such as clientelling and outreach.
• Plan and prioritize tasks to meet customer and business needs.
• Understand customer needs with curiosity and confidence through dialogue.
• Share product knowledge and fashion trends to inspire outfits.

Skills

Customer relationship building

Sales-driven

Communication skills

Team collaboration

Independent decision making

Tech-savvy (POS/iPad)

Tools

POS systems

Handheld devices

Job description

Talbots in The Summit Birmingham, AL is seeking a part-time retail associate who loves building relationships and delivering exceptional service. You will welcome customers, prospect new shoppers, and help curate wardrobe solutions through product knowledge and friendly guidance.

You will work 20–29 hours weekly, including evenings and weekends, participate in store events, and enjoy the company discount and benefits.