Client Relationship Specialist - Commercial Support

WesBanco Bank Inc.; Naples (FL); On-site; USD 60,000 - 85,000; Full time

Job summary

WesBanco Bank Inc. in Naples, FL seeks a Commercial Relationship Support Manager to deliver outstanding client service, oversee account operations, and ensure documentation accuracy.

You will liaise between clients, associates, and internal partners to provide a seamless banking experience and support growth. The role emphasizes relationship management, collaboration with commercial bankers, and handling loan and deposit processes, KYC, and due diligence.

Qualifications

• Excellent customer service and communication skills.
• Ability to coordinate with clients, associates and partners.
• Attention to detail and documentation accuracy.

Responsibilities

• Support commercial loan operations and documentation accuracy.
• Coordinate annual relationship reviews and account openings.
• Input data into lending systems and assist with deal submissions.
• Review third-party reports and ensure compliance.
• Maintain client contact information and respond to inquiries.
• Identify cross-sell opportunities and support relationship teams.

Skills

Customer service

Interpersonal skills

Education

Bachelor's degree preferred

High school diploma or equivalent

Job description

WesBanco Bank Inc. in Naples, FL seeks a Commercial Relationship Support Manager to deliver outstanding client service, oversee account operations, and ensure documentation accuracy.

You will liaise between clients, associates, and internal partners to provide a seamless banking experience and support growth. The role emphasizes relationship management, collaboration with commercial bankers, and handling loan and deposit processes, KYC, and due diligence.