Client Relationship Manager

Anesthesia Dynamics; United States; Remote; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with employer matching

Paid Time Off and holidays

Company-paid disability coverage

Ongoing training and professional dev

Job summary

Anesthesia Dynamics is seeking a relationship-focused Client Relationship Manager to oversee and strengthen client partnerships across Revenue Cycle Management (RCM), IDR, and Management Services. You will be the primary client contact, driving satisfaction, performance, and reimbursement opportunities while coordinating with internal teams to support client initiatives.

The role emphasizes building long-term relationships, solving problems, and making a measurable impact in healthcare

Qualifications

• Bachelor's degree required or preferred in business, healthcare administration, or related field.
• Minimum 3 years of client management experience, preferably in healthcare and RCM.
• At least 1 year of anesthesia revenue cycle management experience.
• Strong organizational and communication skills.
• Ability to manage multiple clients and priorities effectively.
• Collaborative, solution-focused mindset with attention to detail.

Responsibilities

• Serve as the primary point of contact for assigned clients, ensuring exceptional service and client satisfaction.
• Build and maintain long-term client relationships through proactive communication and support.
• Identify opportunities to improve IDR processes, maximize reimbursement performance, and strengthen payer negotiation strategies.
• Collaborate with internal RCM, billing, and management teams to gather documentation and information needed to support client initiatives.
• Maintain effective communication regarding operational performance, payer trends, and key business issues.
• Develop and manage communication and data-sharing processes between clients and affiliated entities.
• Review end-of-month reports, identify trends, and provide actionable recommendations.
• Present performance insights, operational findings, and reimbursement opportunities to clients.
• Address missing information and resolve issues to ensure billing accuracy and compliance.
• Assist in reviewing and compiling timesheets for management clients.
• Support staffing and recruiting efforts for management clients to help ensure operational success.
• Manage multiple client accounts while balancing competing priorities and deadlines.
• Foster a collaborative, solution-oriented partnership between clients and internal teams.

Skills

Relationship management

Healthcare industry knowledge

Communication skills

Project coordination

Education

Bachelor's degree in business/healthcare administration

Tools

RCM software

Job description

Anesthesia Dynamics is seeking a relationship-focused Client Relationship Manager to oversee and strengthen client partnerships across Revenue Cycle Management (RCM), Independent Dispute Resolution (IDR), and Management Services.

In this role, you'll serve as the primary point of contact for assigned clients, helping drive client satisfaction, operational performance, reimbursement optimization, and long-term account success. Working hours will align with clients’ business hours in the Eastern or Central Time Zone. This is an excellent opportunity for someone who enjoys building relationships, solving problems, and making a measurable impact in healthcare operations.

What You'll Do

As a Client Relationship Manager, you will:

• Serve as the primary point of contact for assigned clients, ensuring exceptional service and client satisfaction
• Build and maintain strong, long-term client relationships through proactive communication and support
• Identify opportunities to improve IDR processes, maximize reimbursement performance, and strengthen payer negotiation strategies
• Collaborate with internal RCM, billing, and management teams to gather documentation and information needed to support client initiatives
• Maintain effective communication regarding operational performance, payer trends, and key business issues
• Develop and manage efficient communication and data-sharing processes between clients and their affiliated entities
• Review end-of-month reports, identify trends, and provide actionable recommendations
• Present performance insights, operational findings, and reimbursement opportunities to clients
• Address missing information and resolve issues to ensure billing accuracy and compliance
• Assist in reviewing and compiling timesheets for management clients
• Support staffing and recruiting efforts for management clients to help ensure operational success
• Manage multiple client accounts while balancing competing priorities and deadlines
• Foster a collaborative, solution-oriented partnership between clients and internal teams

Requirements

Qualifications

Required

• Bachelor’s degree in business, Healthcare Administration, or a related field preferred.
• Minimum 3 years of experience in client management, preferably in healthcare and RCM.
• At least 1 year of experience with anesthesia revenue cycle management (RCM).
• Strong organizational and communication skills.
• Proficiency in interpreting reports, identifying trends, and implementing improvements.
• Ability to manage multiple clients and competing priorities effectively.
• Collaborative, solution-focused mindset with attention to detail.

Preferred

• Familiarity with healthcare payer systems, billing cycles, and operational workflows.
• Experience with practice or revenue cycle management systems/software.
• Proven history of relationship development and account growth.

Why Join Anesthesia Dynamics?

At Anesthesia Dynamics, you'll be part of a growing organization that values collaboration, innovation, and client success. Our Client Relationship Managers play a vital role in helping healthcare organizations improve operational performance, maximize reimbursement opportunities, and achieve better business outcomes.

We offer a supportive remote work environment where employees are empowered to build meaningful client relationships, develop professionally, and make a measurable impact on the success of our clients and organization.

Benefits include:

• Medical, dental, and vision coverage
• 401(k) plan with employer matching contributions
• Paid Time Off (PTO) and paid holidays
• Company-paid short-term disability coverage
• Company-paid long-term disability coverage
• Ongoing training and professional development opportunities
• Career growth opportunities within a growing organization

Join a team dedicated to excellence, continuous improvement, and delivering outstanding service to healthcare organizations nationwide.

Work Location

Remote (U.S.-Based)

This position is eligible for remote work within the United States. Employees must maintain a professional work environment, reliable internet connectivity.

Work Schedule

This remote position requires availability during the assigned client's regular business hours.

Equal Opportunity Employer

Anesthesia Dynamics is an Equal Opportunity Employer and welcomes applicants from all backgrounds and experiences.

No Third-Party Submissions

We are not accepting third-party submissions for this role. Unsolicited resumes from agencies, recruiters, or search firms will not create any obligation or fee.

E-Verify

Anesthesia Dynamics participates in E-Verify and will provide the federal government with information from each new employee's Form I-9 to confirm work authorization.