Client Relationship Manager

Purple Squirrel Advisors; New York (NY); On-site; USD 70,000 - 110,000; Full time

Job summary

Purple Squirrel Advisors in New York, NY is seeking a hands-on Client Relationship Manager to support client management, project planning, and field execution. You will report to the CEO/Owner and develop new customer relationships while maintaining existing accounts through site visits, collecting accurate dimensions, and communicating project timelines.

This role links field conditions to project execution, working with architects, builders, contractors, and internal teams.

Qualifications

• Must have strong relationship-building and communication skills.
• Ability to read and interpret blueprints and drawings.
• Experience coordinating with architects, builders, contractors, and internal teams.

Responsibilities

• Develop and maintain relationships with customers.
• Research and present qualified proposals for bidding.
• Lead end-to-end lifecycle of projects from inception to completion.
• Visit sites to assist with field measurements.
• Serve as main contact for customers from inquiry to completion.
• Review drawings, identify discrepancies, and verify on site.
• Collaborate with project managers and fabrication teams to ensure practicality of drawings.
• Organize and archive drawings and field notes for documentation.
• Ensure compliance with industry standards, safety regulations, and quality expectations.

Skills

Relationship management

Communication

Project planning

Field measurements

Blueprint reading

Coordination

Education

High school diploma

Associate degree or technical diploma in Construction/ Drafting/ Architecture

Tools

CAD

Job description

Our client is seeking a hands-on, detail-oriented Client Relationship Manager to support client management, project planning, and field execution. S/he will report directly to the CEO / Owner. In this role, s/he will be responsible for developing new customer relationships while maintaining existing accounts through visiting project sites, collecting accurate dimensions and data, and communicating project timelines. This role will be the link between field conditions and project execution, working closely with architects, builders, contractors, and internal teams. S/he will be responsible for spearheading the Company’s continued efforts to expand into New York, New Jersey, and Connecticut.

RESPONSIBILITIES:

• Develop and maintain relationships with customers.
• Research, identify, and present qualified proposals that the company can bid on.
• Lead and manage the end-to-end lifecycle of new and existing projects.
• Visit construction sites to assist with field measurements of areas where product will be installed.
• Act as the main point of contact for customers, managing communication from initial inquiry through project completion.
• Review blueprints and interpret architectural and structural drawings, identify inconsistencies, and reconcile discrepancies through site verification.
• Collaborate with project managers, installers, and fabrication teams to ensure drawings are practical and accurate.
• Organize and archive drawings and field notes for project documentation.
• Ensure compliance with industry standards, safety regulations, and quality expectations.

EDUCATION AND EXPERIENCE:

• High school diploma is required.
• Associate degree or technical diploma in Construction Management, Drafting, Architecture, Construction Technology, or related field is a plus.
• Knowledge of CAD or other drafting tools is a plus (not required).
• Ability to read and interpret blueprints and other structural drawings is required.
• Excellent spatial awareness, attention to detail, and problem-solving skills are required.
• Strong communication and coordination skills for working with clients, contractors, and team members are required.
• Must be able to work independently, manage time efficiently, and handle multiple projects simultaneously.
• Availability to work flexible hours depending on need.
• Valid driver's license and reliable transportation required.