Client Relationship Manager

NXT Recruitment LTD; Kentucky; On-site; USD 58,000 - 71,000; Full time

Benefits offered by this job

Performance bonus

Autonomous role

Supportive team

Job summary

NXT Recruitment Ltd. is partnering with a well-established professional services firm to recruit a Business Relationship Manager. This client-facing role focuses on managing long-term relationships while delivering advisory and compliance services, tailored to business owners and a high standard of service.

The role combines technical delivery with relationship management, commercial insight, and proactive support, within a supportive team. Competitive base salary and performance bonus available.

Qualifications

• Experience within accountancy or professional services.
• Strong relationship management and client-facing skills.
• Commercially aware and confident discussing solutions with clients.
• Highly organised with the ability to manage a varied workload.
• Comfortable using accounts preparation and reporting software.
• Clear communicator with a professional, approachable manner.

Responsibilities

• Manage and develop a portfolio of approximately 50–100 clients.
• Deliver a consistently high-quality, proactive client service.
• Identify opportunities to add value and introduce additional services.
• Ensure work is completed accurately, on time, and within agreed budgets.
• Plan, prepare, review, and present financial accounts to a high standard.
• Prepare business tax computations for review.
• Support the preparation and submission of VAT returns.
• Maintain accounting records and management information as required.
• Produce management reports and provide insight to improve profitability and cash flow.
• Resolve client queries promptly and professionally.
• Work closely with senior leadership to support business planning and development.
• Maintain up-to-date knowledge of relevant regulatory and legislative changes.

Skills

Relationship management

Client-facing

Commercial awareness

Organised/workload management

Tools

Accounts preparation software

Reporting software

Job description

Location: Carlisle
Contract: Full-time, Permanent
Salary: £48,050 p/a with up to 17% performance-related bonus (dependent on experience)

NXT Recruitment is working exclusively with a well-established professional services firm to recruit a Business Relationship Manager. This is a key, client-facing role focused on managing and developing long-term client relationships while delivering high-quality advisory and compliance services.

This role would suit someone who enjoys working closely with business owners, has strong commercial awareness, and takes pride in delivering a consistently high standard of service.

The Role

As a Business Relationship Manager, you will take ownership of a portfolio of clients, acting as a trusted advisor and primary point of contact. The role combines technical delivery with relationship management, commercial insight, and proactive support.

Key Responsibilities

• Manage and develop a portfolio of approximately 50–100 clients
• Deliver a consistently high-quality, proactive client service
• Identify opportunities to add value and introduce additional services
• Ensure work is completed accurately, on time, and within agreed budgets
• Plan, prepare, review, and present financial accounts to a high standard
• Prepare business tax computations for review
• Support the preparation and submission of VAT returns
• Maintain accounting records and management information as required
• Produce management reports and provide insight to improve profitability and cash flow
• Resolve client queries promptly and professionally
• Work closely with senior leadership to support business planning and development
• Maintain up-to-date knowledge of relevant regulatory and legislative changes
• Attend client premises where required and support ad-hoc projects

About You

• Experience within accountancy or professional services
• Strong relationship management and client-facing skills
• Commercially aware and confident discussing solutions with clients
• Highly organised with the ability to manage a varied workload
• Comfortable using accounts preparation and reporting software
• Clear communicator with a professional, approachable manner

What’s On Offer

• Salary of £48,050 per annum
• Up to 17% performance-related bonus, dependent on experience
• A trusted, autonomous role within a supportive team
• Opportunity to influence client outcomes and business growth