CLIENT RELATIONSHIP MANAGER

Vertical Mag; Addison (TX); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Cutter Aviation, based in Addison, Texas, seeks a proactive Management professional to oversee key client accounts and relationships. You will harmonize personal and technical aspects of ownership to ensure a positive client experience across maintenance events and routine flight operations.

You’ll maintain client retention, build brand loyalty, and coordinate action plans at service facilities until issues are resolved, supporting Cutter Aviation’s clients across our Denver APA and Denver BJC

Qualifications

Responsibilities

• Manage client accounts/relationships on a personal and technical level.
• Ensure a positive client experience throughout ownership.
• Maintain client retention and foster brand loyalty.
• Coordinate action plans at service facilities until resolution.
• Support Cutter Aviation's clients at Denver APA and Denver BJC.

Job description

Management | Addison Texas, United States

Job Description

Cutter Aviation – Excellence in Aviation since 1928As the leading aviation services provider in the Southwestern United States, Cutter Aviation’s success is powered by our people. We value hard work, reward exceptional service, and are committed to building long-term careers by supporting our employees every step of the way.Position Summary:Cutter Aviation is searching for an energetic and professional individual to manage client accounts/relationships on a personal and technical level to ensure a positive client experience throughout ownership. Individual will be responsible for maintaining client retention and fostering brand loyalty through customer-centric liaison during maintenance events, routine flight operations and any unforeseen ownership challenges by coordinating action plans at service facility until resolution. This position will support Cutter Aviation’s clients at Cutter Aviation Denver APA and Cutter Aviation Denver BJC. In addition, this position will be accountable for the following: