Client Relationship Growth Specialist

Express Employment Professionals - Cincinnati East; Brownsville (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

Express Employment Professionals is seeking a Client Retention Specialist to strengthen relationships and grow market share. You will contact decision makers through visits, calls, and in-person meetings, assessing service needs and presenting Express capabilities to ensure client satisfaction.

The role emphasizes consultative communication, persistent follow-up, and disciplined planning to maintain ongoing client partnerships with a focus on service excellence.

Qualifications

• At least 1 year of experience in customer relations, sales or a related field.
• Excellent written and verbal communication skills.
• Must have a valid Driver's License and own transportation.

Responsibilities

• Maintain and develop relationships to increase market share.
• Contact key decision makers through customer visits, phone calls, and in-person meetings.
• Analyze service needs and present the full range of Express services.
• Ensure overall client satisfaction and renewals through consultative engagement.
• Apply persistent follow-up within a structured daily/weekly plan.

Skills

Customer relations

Sales

Communication skills

Driver's license

Job description

Express Employment Professionals is seeking a Client Retention Specialist to strengthen relationships and grow market share. You will contact decision makers through visits, calls, and in-person meetings, assessing service needs and presenting Express capabilities to ensure client satisfaction.

The role emphasizes consultative communication, persistent follow-up, and disciplined planning to maintain ongoing client partnerships with a focus on service excellence.