Client Relationship & Banking Solutions Advisor

ghr; Stone Mountain (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America is seeking a frontline associate to engage clients in the lobby, educate them on self-service options, and efficiently process cash transactions.

You will build relationships, follow bank processes, and connect clients to solutions while complying with applicable laws and policies. This role may require weekend or extended hours at various financial centers to meet client needs.

Qualifications

• Enthusiastic, highly motivated self-starter with a strong work ethic and results focus.
• Collaborates effectively to achieve goals and build client relationships.
• Delivers a client-centric experience with clear communication and adaptability.
• Identifies solutions for new and existing clients based on their needs.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank.
• Grows business knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls effectively.
• Drives the client experience and manages cash responsibilities.

Skills

Self-starter

Relationship building

Customer focus

Oral communication

Problem solving

Time management

Attention to detail

Cash handling

Education

High School Diploma

Bachelor's degree

Job description

Bank of America is seeking a frontline associate to engage clients in the lobby, educate them on self-service options, and efficiently process cash transactions.

You will build relationships, follow bank processes, and connect clients to solutions while complying with applicable laws and policies. This role may require weekend or extended hours at various financial centers to meet client needs.