Client Relationship Banker

Bank of America; United States; On-site; USD 32,000 - 40,000; Full time

Job summary

Bank of America is seeking a client-focused service associate to support in-branch transactions and self-service options. You will educate clients, handle cash duties with accuracy, and develop relationships to meet financial needs.

Inside this role you’ll collaborate with lending and investment experts, manage daily center flow, and drive a superior client experience while adhering to regulations and standards.

Qualifications

• High school diploma or GED required.
• Six months cash handling experience.
• Experience in financial services or sales is preferred.
• Bachelor's degree or related associate's degree preferred.

Responsibilities

• Engage clients in the lobby to educate and assist with transactions via self-service resources.
• Process cash transactions accurately and efficiently.
• Build relationships to meet clients' financial needs.
• Partner with experts in lending, small business, and investments to expand knowledge.
• Manage center traffic, appointments, and outbound calls while ensuring compliance.

Skills

Customer Focus

Relationship Building

Problem Solving

Communication

Self-motivation

Education

High School Diploma or GED

Bachelor's or related Associate's Degree

Job description

Bank of America is seeking a client-focused service associate to support in-branch transactions and self-service options. You will educate clients, handle cash duties with accuracy, and develop relationships to meet financial needs.

Inside this role you’ll collaborate with lending and investment experts, manage daily center flow, and drive a superior client experience while adhering to regulations and standards.