Client Relationship Assistant

American Benefit Plan Administrators, Inc.; Tampa (FL); Remote; USD 35,000 - 45,000; Full time

Job summary

A leading company in Human Resources Services seeks a Client Relationship Assistant to handle administrative tasks, support the client team, and manage data collection. The role requires strong communication and organizational skills in a fast-paced environment, with opportunities for remote work. Ideal for entry-level candidates looking to grow in client management.

Benefits

Health Insurance

Vision Insurance

Dental Insurance

401(k)

PTO

Qualifications

• Ability to communicate effectively in a matrixed environment.
• Strong decision-making and organizational skills.

Responsibilities

• Support Client-facing team with administrative tasks.
• Coordinate meetings and manage internal audit data collection.

Skills

Professionalism

Communication

Organizational Skills

Time Management

Tools

MS Office

Job description

2 weeks ago Be among the first 25 applicants

Position Summary

The Client Relationship Assistant position comprises a range of administrative responsibilities, including fund administration, board meeting administration, and data collection.

Access Level: Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role.

Key Duties and Responsibilities

1. Support the Client-facing team in performing administrative tasks.
2. Create correspondence, reports, presentations, and meeting notes for internal use or distribution to clients or vendors; perform filing, editing, copying, or collating as needed.
3. Keep records related to the disbursement process.
4. Coordinate meetings, activities, and other events, including scheduling, catering, and meeting room preparation.
5. Assist the Client-facing team with analysis and internal reports to support daily activities; manage internal audit data collection, including financial, DOL, and Operational Controls Audits.
6. Manage administrative responsibilities, including invoice preparation and approval, payable handling, filings, and applications.
7. Perform other related duties as assigned.

Minimum Qualifications

• Highly developed sense of professionalism, maturity, and integrity.
• Experience working in a collaborative team environment.
• Ability to communicate effectively and execute tasks with all organizational levels in a heavily matrixed environment.
• Ability to work in a fast-paced environment managing multiple projects and requests.
• Strong decision-making and organizational skills, with the ability to optimize resources and deliver on priorities.
• Strong organizational skills with attention to detail.
• Excellent time management skills to prioritize workload and meet deadlines.
• Excellent verbal and written communication skills.
• Proficiency in MS Office applications.

Preferred Qualifications

• Experience in administrative roles related to communications, marketing, or client management.
• Experience working in healthcare or as a third-party administrator.
• Knowledge of Taft Hartley organizations.
• Experience in Client Services, Client Management, or Customer Service.

Note: This job description does not encompass all activities, duties, or responsibilities, which may change at any time with or without notice.

Working Conditions/Physical Effort

• Standard physical effort in a typical office environment with comfortable temperatures.
• Remote work may be required.

Disability Accommodation

In accordance with the ADA and applicable laws, Zenith American Solutions provides reasonable accommodations upon request. For assistance, contact [e-mail].

About Zenith American Solutions

We are the largest independent Third Party Administrator in the U.S., operating over 44 offices nationwide since 1944. We value high-quality work, exceptional service, and mutual respect. We offer comprehensive benefits, including health, vision, dental, 401(k), PTO, and growth opportunities.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Human Resources Services