Virtual Assistant

MCI; Wyoming; Remote; USD 35,000 - 50,000; Full time

Job summary

A leading BPO company is looking for a detail-oriented Virtual Assistant to support their remote team. Responsibilities include managing administrative tasks, data input, and effective communication with stakeholders. Candidates should possess excellent organizational skills and prior experience in administration.

Benefits

Paid Time Off

Health Coverage

Retirement Plans

Paid Training

Qualifications

• Prior administrative experience is required.
• Experience in BPO is preferred.

Responsibilities

• Perform various administrative duties.
• Input and manage data accurately.
• Communicate effectively with stakeholders.

Skills

English

Time Management

Organizational Skills

Attention to Detail

Problem Solving

Communication

Education

Experience as a Virtual Assistant or Office Admin

Tools

MS Office

Job description

Join to apply for the Virtual Assistant role at MCI

Position Overview

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

Job Details

• Remote Work-at-Home
• Job Type: Full-Time

Role Summary

We are seeking a highly organized and detail-oriented Virtual Assistant to join our remote team. The primary responsibilities include organizing, prioritizing tasks, completing tasks efficiently, and supporting the Executive Assistant. Candidates should have excellent English skills, a strong work ethic, and prior administrative experience. The role requires handling administrative projects and delivering high-quality work with minimal supervision.

Application Process

To be considered, complete a full application on our company careers page, including screening questions and a brief pre-employment test.

Responsibilities

• Perform various administrative duties
• Input and manage data accurately
• Maintain filing systems
• Support team activities
• Communicate effectively with stakeholders
• Respond to emails and calls
• Schedule meetings and book travel
• Manage contact lists and online records
• Create presentations
• Meet productivity and accuracy standards
• Handle sensitive information confidentially
• Follow policies and workflows
• Perform additional administrative tasks as needed

Candidate Qualifications

• Experience as a Virtual Assistant or Office Admin (preferably in BPO)
• Knowledge of office management systems
• Proficiency in MS Office (Excel, PowerPoint)
• Excellent time management and organizational skills
• Attention to detail and problem-solving skills
• Strong communication skills
• High-speed internet connection (20 Mbps+)
• Typing speed of 20+ WPM

Conditions of Employment

• Authorization to work in the job's location
• Willingness to undergo background/security checks and drug screening

Compensation & Benefits

We offer competitive pay based on experience, with benefits including paid time off, incentives, health coverage, retirement plans, disability and life insurance, career growth opportunities, paid training, and a supportive work environment.

Physical Requirements & Accommodations

This role is largely sedentary, requiring long periods of sitting and computer use. Reasonable accommodations are available for qualified applicants with disabilities.

Diversity & Equality

MCI is committed to a diverse, inclusive, and discrimination-free workplace, providing equal opportunities regardless of age, gender, ethnicity, disability, or other protected characteristics.

About MCI

MCI is a prominent BPO provider helping clients with customer experience and digital transformation solutions. Recognized for rapid growth and industry leadership, MCI operates multiple facilities across North America, South Africa, and the Philippines, employing over 10,000 professionals.

Disclaimer

This job description provides a general overview and is not exhaustive. Responsibilities and requirements may evolve, and employment can be terminated at any time by either party.

Additional Information

• Seniority Level: Entry level
• Employment Type: Full-time
• Job Function: Administrative
• Industries: Outsourcing and Offshoring Consulting