Client Relationship & Analytics Specialist

Management Science Associates, Inc.; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

Management Science Associates, Inc. is seeking a data-oriented professional to run routine reports and conduct preliminary data analyses. You will learn the client’s business, profitability drivers, and how to build strong relationships with clients.

Join a team that delivers standard reports and basic ad hoc requests, participates in client meetings, and coordinates with internal groups to enhance service levels. Emphasis on problem solving and mastering the firm’s analytical tools.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Strong interpersonal, time management and analytical abilities.
• Proficiency with MS Office (Word, Excel, Access, PowerPoint, Outlook).
• Superior written and verbal communication skills.
• Demonstrated problem solving and adaptability.
• Ability to learn data-analysis concepts and apply them to client needs.

Responsibilities

• Run routine reports and conduct preliminary analysis of data.
• Learn the client’s business, profitability, challenges, and relationship-building.
• Provide standard reports and basic ad hoc analysis.
• Participate in client meetings and shadow relationship managers.
• Coordinate with internal groups to resolve client problems and improve service.
• Learn systematic problem solving processes used in Client Service.
• Learn the use of company services.

Skills

Strong interpersonal skills

Effective time management

Analytical and organized

Written and verbal communication

Flexibility and drive

Problem solving

Learn business and data-analysis

Client, manager, and coworker liaison

Multitasking in deadline-driven env

Self-starter and detail-oriented

Team collaboration and clear objective

Continued learning and growth

Deliver credible client service

Quality-focused and organized

Education

Bachelor’s degree in Business Administration, Communications, Computer Science, Engineering, Marketing or related discipline, or equivalent experience

Tools

MS Office Suite

Job description

Management Science Associates, Inc. is seeking a data-oriented professional to run routine reports and conduct preliminary data analyses. You will learn the client’s business, profitability drivers, and how to build strong relationships with clients.

Join a team that delivers standard reports and basic ad hoc requests, participates in client meetings, and coordinates with internal groups to enhance service levels. Emphasis on problem solving and mastering the firm’s analytical tools.