Client Relationship Advisor

Bank of America; Tennessee; On-site; USD 21,000 - 30,000; Full time

Job summary

Bank of America is seeking a Client Service Associate intern in Tennessee to engage clients in the lobby, educate on self-service banking, and process cash transactions accurately. You will have deep conversations to understand financial goals and connect clients to suitable solutions.

The role requires strong communication, relationship-building, and adherence to regulatory processes. Weekend/extended hours may be required, with in-office work. 40 hours/week.

Qualifications

• Must be a current Year Up intern.
• Enthusiastic, highly motivated self-starter with strong work ethic and results focus.
• Collaborates to build relationships and deliver client value.
• Strong communication and quick-learning with new information and platforms.
• Educates clients on simple banking transactions via self-service tech.
• Adheres to laws and bank policies; acts in clients' and bank's best interest.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes and guidelines to serve clients and comply with laws.
• Grows knowledge by partnering with small business, lending, and investments experts.
• Manages financial center traffic, appointments, and outbound calls.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Branding

Client Management

Client Solutions

Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree

Associate's Degree

Job description

Bank of America is seeking a Client Service Associate intern in Tennessee to engage clients in the lobby, educate on self-service banking, and process cash transactions accurately. You will have deep conversations to understand financial goals and connect clients to suitable solutions.

The role requires strong communication, relationship-building, and adherence to regulatory processes. Weekend/extended hours may be required, with in-office work. 40 hours/week.