Client Relationship Advisor

United States Digital Space LLC; Jeffersonville (KY); On-site; USD 32,000 - 46,000; Full time

Job summary

United States Digital Space LLC is hiring for a client-focused lobby associate to educate clients on self-service banking options (ATM, online, mobile). You will process cash transactions, manage client flow, and connect clients with solutions to meet financial goals.

Ideal candidates combine strong communication, relationship-building, and problem-solving skills with a willingness to work weekends. In-office role with steady 40-hour weeks.

Qualifications

• Demonstrates adaptability and a strong work ethic with results focus.
• Builds relationships and delivers client-focused financial solutions.
• Proactively identifies client needs and educates on self-service banking.

Responsibilities

• Engage clients in the lobby to educate and assist with self-service transactions.
• Efficiently process cash transactions and manage cash responsibilities.
• Develop deep conversations to understand financial goals and provide solutions.
• Build relationships to meet client financial needs and drive experience.
• Follow processes, comply with laws, and manage center traffic and calls.
• Collaborate with experts in lending, investments to grow business.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma or GED

Bachelor's Degree in Business/Finance

Job description

United States Digital Space LLC is hiring for a client-focused lobby associate to educate clients on self-service banking options (ATM, online, mobile). You will process cash transactions, manage client flow, and connect clients with solutions to meet financial goals.

Ideal candidates combine strong communication, relationship-building, and problem-solving skills with a willingness to work weekends. In-office role with steady 40-hour weeks.