Client Relations Specialist - Sarival Animal Hospital

Aspen Dental; Goodyear (AZ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

3 weeks PTO in first year

7 paid holidays

Scrub/uniform allowance

Health, Dental, Vision, and HSA

Paid parental leave

Hands on training and mentorship

Growth opportunities

Job summary

Lovet Pet Health Care in Goodyear, AZ is hiring a Client Relations Specialist (Front Desk Receptionist) to greet clients, update records and process payments with a warm, compassionate approach. You will be the first and last face our clients see, helping build trust and loyalty with patients.

This role offers full-time hours with on-site work, comprehensive benefits including PTO, holidays, scrub allowance, health/dental/vision, and opportunities for personal and professional growth within the

Qualifications

• Greeting patients and clients with a warm, friendly demeanour
• Ability to answer questions and refer to team members as needed
• Maintain patient records and handle payments with accuracy

Responsibilities

• Greet patients and clients with a warm, friendly smile and reassure with a calm demeanor
• Update patient records and retrieve prescriptions as needed
• Collect and process payments and assist with supplies and grooming purchases
• Keep the front lobby clean and organized
• Assist clients with questions and referrals to the appropriate team member

Skills

Front desk reception

Customer service

Communication

Education

High school diploma or equivalent

Job description

We’re hiring a Client Relations Specialist (Front Desk Receptionist) for our growing animal hospital.

Salary: $18 - $21 / hour

Benefits of being part of the Lovet team:

• 3 weeks of Paid Time Off in your first year
• 7 paid holidays
• Scrub/uniform allowance
• Health, Dental, Vision, and HSA
• Paid parental leave
• Hands on training and mentorship
• Personal and professional development and opportunities for growth

How You’ll Make a Difference:

• As a Client Relations Specialist (receptionist), you are often the first and last face our clients see. When you join the Lovet team, you will help create positive, lasting impressions and build trust and loyalty with patients
• Greeting patients and clients with a warm, friendly smile and convey a calm, compassionate, and reassuring demeanor
• Help answer any questions a client may have, including referring them to another team member if needed
• Update patient records
• Collect and process payments
• Retrieve prescriptions
• Assist clients with pet supply and grooming purchases
• Maintain the front lobby area in a clean, neat, and orderly manner

How You’ll Succeed:

• Comfortable interacting with furry, fuzzy, feathered, and scaly friends with calm and compassion
• Have strong interpersonal and oral communication skills.
• Have basic office skills such as typing, filing, and professional phone etiquette.
• Have your high school diploma or equivalent (preferred)

About Lovet Pet Health Care:

In 1984, we opened the doors of our first animal hospital – and today, our family has grown to includeover 20locations acrossArizona,Chicagoand Michigan.Together, our network offers outstanding healthcare for pets, provided by a team of more than 500 veterinary care professionals.

TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.