Client Relations Specialist - Growth & Onboarding

Amplyfy; Port Reading (NJ); On-site; USD 42,000 - 57,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Advancement opportunities

Team-focused culture

Hands-on experience

Job summary

Amplyfy in Port Reading, NJ seeks a Client Relations Associate to serve as the primary contact for clients, nurture relationships, and ensure high levels of service in a fast-paced, collaborative environment.

You will respond to inquiries, educate clients on offerings, assist with onboarding, and coordinate with internal teams to resolve issues while supporting growth and customer satisfaction.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Customer service or client-facing experience preferred.
• Ability to work independently and collaboratively.
• Professional demeanor with strong problem-solving skills.
• Adaptability in a fast-paced environment.

Responsibilities

• Develop and maintain strong relationships with new and existing clients.
• Respond to customer questions and provide timely support.
• Educate clients on products, services, and available solutions.
• Assist with onboarding new customers and managing client accounts.
• Coordinate with internal departments to ensure client needs are met.
• Resolve customer concerns professionally and efficiently.
• Monitor client feedback and identify opportunities for improvement.
• Support business growth through customer retention and relationship building.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Customer service experience

Independent & collaborative

Job description

Amplyfy in Port Reading, NJ seeks a Client Relations Associate to serve as the primary contact for clients, nurture relationships, and ensure high levels of service in a fast-paced, collaborative environment.

You will respond to inquiries, educate clients on offerings, assist with onboarding, and coordinate with internal teams to resolve issues while supporting growth and customer satisfaction.