Client Relations Specialist

18 Degrees, Inc.; Pittsfield (MA); On-site; USD 21,000 - 26,000; Part time

Job summary

18 Degrees, Inc. in Pittsfield, MA is seeking a part-time Afternoons role to support families with friendly, bilingual service and strong customer focus.

Duties include phone calls, administrative tasks, and event support; 13-15 hours per week; must be able to work the first and third Saturday of the month. The role requires MS Word, Publisher and Excel, and handling sensitive information, with a welcoming, team-oriented environment.

Qualifications

• Duties include handling phone calls, administrative assistance and meeting and event assistance.
• 13-15 hours a week.
• Must be able to work the first and third Saturday of the month.
• Will work on tasks as assigned for Family Resource Center.
• Successful candidates will have organizational and computer skills including ability to work with MS Word, Publisher, Excel, and learn additional software.
• The ability to handle sensitive information is a must.
• Exceptional customer service and interpersonal skills, teamwork and the ability to work independently, and flexibility with a can-do attitude.

Responsibilities

• Handle phone calls and front-desk tasks.
• Provide administrative support and event assistance.
• Assist with Family Resource Center activities.
• Maintain organization and data entry as needed.
• Learn and use additional software as required.

Skills

Customer service

MS Word

Publisher

Excel

Organizational skills

Computer skills

Tools

MS Word

Publisher

Excel

Job description

Part-time/Afternoons

18 Degreesis where new beginnings come to light for children and families – join us on our journey into a new day! At 18 Degrees, we cultivate teams and leaders to embrace the principles of diversity, equity and inclusiveness to support the needs of our community. Great opportunity to earn a little extra money. If you are energetic, welcoming, inclusive, and customer service driven, we’re looking for you!

• Duties include handling phone calls, administrative assistance and meeting and event assistance. 13-15 hours a week. Must be able to work the first and third Saturday of the month.
• Will work on tasks as assigned for Family Resource Center.
• Successful candidates will have organizational and computer skills including ability to work with MS Word, Publisher, Excel, and learn additional software.
• The ability to handle sensitive information is a must.
• Exceptional customer service andinterpersonal skills, teamwork and the ability to work independently, and flexibility with a can-do attitude.

Great work environment. Bi-lingual candidates encouraged to apply.

AA/EOE

Pay Rate: $17.37