Client Relations Representative - Entry Level

GEM; Virginia Beach (VA); On-site; USD 34,000 - 48,000; Full time

Job summary

GEM in Virginia Beach invites you to join a welcoming team that values conversation, connection, and positive customer experiences. This entry-level role is designed for recent graduates or career changers to develop professional communication skills while learning how brands connect with audiences.

You will support client-facing marketing and engagement activities, communicate brand information clearly, and help create positive interactions with customers and the public.

Qualifications

• Strong interpersonal skills with a customer-focused attitude.
• Clear verbal communication and active listening.
• Professionalism, reliability, and attention to detail.

Responsibilities

• Support client-facing marketing and engagement activities.
• Communicate brand information clearly and professionally.
• Help create positive interactions with customers and the public.
• Build rapport through attentive listening and respectful communication.
• Collaborate with colleagues to support campaign objectives.
• Assist with coordinating activities and responding to general inquiries.
• Participate in training to strengthen communication and relationship-building skills.

Skills

Interpersonal skills

Verbal communication

Active listening

Team collaboration

Job description

Do you enjoy conversations, connecting with people, and helping create positive experiences?

GEM is looking for personable, motivated individuals to support client-facing marketing and engagement initiatives. This role is an opportunity to develop professional communication skills, learn how brands connect with their audiences, and build a strong foundation for future career growth.

Whether you're a recent graduate, a career changer, or looking for your first professional role, we encourage you to apply.

What You'll Do

• Support client-facing marketing and engagement activities.
• Communicate brand information clearly and professionally.
• Help create positive interactions with customers and members of the public.
• Build rapport through attentive listening and respectful communication.
• Collaborate with colleagues to support campaign objectives.
• Assist with coordinating activities and responding to general inquiries.
• Participate in training to strengthen communication and relationship-building skills.

What We're Looking For

• Strong interpersonal skills and a customer-focused attitude.
• Clear verbal communication and active listening.
• Professionalism, reliability, and attention to detail.
• A willingness to learn and respond positively to feedback.
• The ability to collaborate with a team.
• An interest in client relations, communications, marketing, or customer experience.

Previous client relations experience is not required.

What You'll Develop

• Professional communication and relationship-building skills.
• Confidence interacting with different audiences.
• Teamwork and problem-solving abilities.
• An understanding of customer engagement and brand representation.
• Transferable experience for future roles in client services, marketing, and communications.

Your Next Chapter Starts Here

You don't need to know everything on day one. You need a willingness to learn, a professional attitude, and an interest in developing your skills.

If that sounds like you, we'd love to hear from you.

Start with your strengths. Build new skills. Explore your potential with GEM.