Client Relations & Order Coordinator

FASTSIGNS of West Metro, MN; Waukesha (WI); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive Pay

Paid Vacation and Holidays

Performance Bonus

Ongoing Training Opportunities

Job summary

FASTSIGNS is hiring a Customer Service Representative to join our team in Wisconsin. You’ll be the first contact for customers, help prepare estimates, manage work orders, and ensure timely delivery of finished orders.

You’ll participate in daily team meetings and contribute to marketing plans, building strong, long-term relationships with clients. Ideal candidates have 2–3 years in retail or counter sales, a high school diploma, excellent listening and organizational skills, and the ability to

Qualifications

• 2-3 years of retail or counter sales experience preferred.
• High school diploma or equivalent.
• Outgoing and eager to learn and build relationships.
• Strong listening and organization skills.
• Ability to sit for long periods and view a computer screen.

Responsibilities

• Be the initial contact with current and prospective customers.
• Learn to prepare estimates, implement work orders and ensure timely delivery.
• Participate in daily team meetings and assist with business/marketing plans.
• Interact with customers via email, phone, in person, and on site.
• Build long-lasting relationships and convert prospects into clients.

Skills

Customer service

Communication skills

Relationship building

Time management

Team collaboration

Resilience under pressure

Education

High school diploma or equivalent

Job description

FASTSIGNS is hiring a Customer Service Representative to join our team in Wisconsin. You’ll be the first contact for customers, help prepare estimates, manage work orders, and ensure timely delivery of finished orders.

You’ll participate in daily team meetings and contribute to marketing plans, building strong, long-term relationships with clients. Ideal candidates have 2–3 years in retail or counter sales, a high school diploma, excellent listening and organizational skills, and the ability to