Client Relations Manager

Mount Sinai; San Antonio (TX); On-site; USD 95,000 - 132,000; Full time

Benefits offered by this job

Equity participation

Mentorship

Job summary

Mount Sinai in San Antonio, TX is seeking a Client Relations Manager to shape outcomes with hands-on support, clear communication, and accountability. This role offers meaningful ownership and a clear path to growth.

You will document decisions, collaborate with stakeholders, and ensure vendor standards are met. Salary ranges from $95,000 to $132,000 with equity participation and mentorship as part of the package.

Qualifications

• 8+ years owning outcomes, not just completing tasks.
• Clear and respectful written communication.
• Ability to convey complex ideas to diverse stakeholders.
• Comfortable working independently or in a close-knit team.
• Willingness to relocate for on-site work in San Antonio, TX.

Responsibilities

• Provide hands-on support to colleagues and Mount Sinai clients as needed.
• Push back, respectfully, when an Accountability shortcut will cost us later.
• Keep manager expectations grounded in what the full-time role can deliver.
• Spot where Accountability breaks before it shows up in a dashboard.
• Hold San Antonio vendors to the standard we promised our users.
• Keep the full-time schedule realistic when everyone wants everything yesterday.
• Leave every general system a little better than you found it.
• Communicate progress, blockers, and results to stakeholders and leadership.

Skills

Outcomes ownership

Written communication

Stakeholder communication

Team collaboration

Relocation willingness

Independent work

Conflict management

Documentation discipline

Job description

Step into a Client Relations Manager role where your ideas are heard, your growth is supported, and your contributions count. Everything here scales with you — $95,000 - $132,000 at 6 years, general ownership soon after, and a Mount Sinai ladder above.

Key Responsibilities

• Provide hands-on support to colleagues and Mount Sinai clients as needed
• Push back, respectfully, when an Accountability shortcut will cost us later
• Keep manager expectations grounded in what the full-time role can deliver
• Spot where Accountability breaks before it shows up in a dashboard
• Hold San Antonio vendors to the standard we promised our users
• Keep the full-time schedule realistic when everyone wants everything yesterday
• Leave every general system a little better than you found it
• Communicate progress, blockers, and results to stakeholders and leadership

What You'll Bring

• The discipline to document while it's fresh, not after it's forgotten
• A learner's pace that keeps up with shifting requirements
• A writer's ear for tone in a high-stakes email
• 8+ years owning outcomes, not just completing tasks
• A communicator who can disagree without making it personal
• Ability to thrive both independently and as part of a tight-knit team
• Prior experience working on-site in San Antonio, TX, or willingness to relocate

Mount Sinai blends Networking and Written Communication into general products that feel, in the sharp-but-gentle words of its San Antonio, TX founders, inevitable. We give people real $95,000 - $132,000 stakes in the outcome so ownership stops being a buzzword.

Mount Sinai rewards your craft-obsessed work with $95,000 - $132,000, equity participation, and mentorship from accomplished general leaders.

Fresh interview slots opened up this week for the Client Relations Manager search.