Client Relations & Growth Specialist

Shametriadixon; Conyers (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Shametria Dixon - State Farm Agent is seeking an Account Representative to grow the agency through meaningful customer relations and by acting as a liaison between customer needs and agency departments. The role focuses on proactively marketing relevant products and services to improve customers' lives.

You will develop leads, schedule appointments, and identify customer needs while providing prompt, friendly service and building lasting relationships with clients.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Communication skills

Customer service

Relationship building

Job description

Shametria Dixon - State Farm Agent is seeking an Account Representative to grow the agency through meaningful customer relations and by acting as a liaison between customer needs and agency departments. The role focuses on proactively marketing relevant products and services to improve customers' lives.

You will develop leads, schedule appointments, and identify customer needs while providing prompt, friendly service and building lasting relationships with clients.