Client Relations Events Manager - Luxury Retail Activations

Socket.dev; New York (NY); On-site; USD 120,000 - 140,000; Full time

Job summary

Socket.dev in the United States seeks a Manager, Client Relations Events - North America to execute in-store client events and animations, lead on-site setup, and coordinate with vendors and merchandising to deliver high-quality experiences across the Americas.

You will partner with regional teams, manage budgets, track timelines, and report attendance, sales, and feedback. The role demands strong communication, detail orientation, and the ability to thrive in fast-paced event environments.

Qualifications

• 6-8+ years of experience in event support, coordination, or hospitality.
• Strong attention to detail and follow-through on assigned tasks.
• Clear, professional communication with vendors and clients.
• Comfortable working under direction with defined priorities.
• Stays composed and adaptable during live event execution.
• Reliable in following established processes and checklists.
• Builds positive working relationships with store teams and vendors.
• Flags issues promptly rather than waiting for problems to escape.
• Manages time effectively across multiple assigned tasks within a single event.

Responsibilities

• Primary brand partner for all CR market led retail activations, working in collaboration with teams across their activation plans.
• Liaison between global teams in communicating brand guidelines and toolkits for all in-store client events and animations.
• Lead in developing and maintaining America’s specific guidelines across evergreen and special event activations.
• Execute the on-site setup, run-of-show, and breakdown for all Americas led regional retail events.
• Coordinate directly with vendors, store teams, and merchandising contacts to confirm event-day logistics.
• Track event-level task lists and timelines, flagging delays or issues to the team promptly.

Skills

Event coordination

Vendor management

Communication

Time management

Attention to detail

Budget management

Stakeholder management

Job description

Socket.dev in the United States seeks a Manager, Client Relations Events - North America to execute in-store client events and animations, lead on-site setup, and coordinate with vendors and merchandising to deliver high-quality experiences across the Americas.

You will partner with regional teams, manage budgets, track timelines, and report attendance, sales, and feedback. The role demands strong communication, detail orientation, and the ability to thrive in fast-paced event environments.