Client Relations Associate — Entry Level

AvaHR; Idaho Falls (ID); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Professional development

Career advancement

Supportive team

Hands-on experience

Job summary

Wavedash is seeking a Client Relations Associate to serve as the primary point of contact for clients, helping maintain strong relationships and deliver exceptional service. The role focuses on solving problems, guiding customers, and contributing to a fast-paced, collaborative environment.

The position emphasizes customer-facing responsibilities, education on products and services, and ongoing support to ensure client satisfaction and retention within a growing organization.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Previous customer service or client-facing experience preferred.
• Ability to work independently and collaboratively as part of a team.
• Professional demeanor and strong problem-solving skills.
• Ability to adapt and prioritize responsibilities in a fast-paced environment.

Responsibilities

• Develop and maintain strong relationships with new and existing clients.
• Respond to customer questions and provide accurate, timely support.
• Educate clients on products, services, and available solutions.
• Assist with onboarding new customers and managing client accounts.
• Coordinate with internal departments to ensure client needs are addressed.
• Resolve customer concerns professionally and efficiently.
• Monitor client feedback and identify opportunities to improve the customer experience.
• Support customer retention and overall business growth through strong client relationships.

Skills

Communication

Organization

Customer service

Teamwork

Problem-solving

Adaptability

Job description

Wavedash is seeking a Client Relations Associate to serve as the primary point of contact for clients, helping maintain strong relationships and deliver exceptional service. The role focuses on solving problems, guiding customers, and contributing to a fast-paced, collaborative environment.

The position emphasizes customer-facing responsibilities, education on products and services, and ongoing support to ensure client satisfaction and retention within a growing organization.