Client Relations Associate

Y.N. Marketing Solutions Inc; Katy (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Career growth opportunities

Team-oriented environment

Hands-on client relations experience

Development of communication skills

Job summary

YN Marketing Solutions Inc. is looking for a Client Relations Associate in Houston to build durable client relationships, deliver exceptional service, and support onboarding and ongoing account needs.

The role emphasizes proactive communication, problem solving, and a team-focused, fast-paced environment. You will educate clients on products, services, and available solutions while coordinating with internal teams to ensure client requirements are met.

Qualifications

• Clear verbal and written communication abilities.
• Strong interpersonal and relationship-building skills.
• Excellent organizational skills and the ability to juggle priorities.
• Previous customer service, sales, marketing, or client-facing experience preferred.
• Ability to work independently and as part of a team.
• Professional attitude with good problem-solving skills.
• Willingness to learn new products, processes, and tools.
• adaptable in a fast-paced environment.

Responsibilities

• Build and maintain strong relationships with new and existing clients.
• Serve as primary point of contact for customer questions and support needs.
• Educate clients about products, services, and available solutions.
• Assist with new customer onboarding and ongoing account support.
• Coordinate with internal teams to address client needs efficiently.
• Handle customer concerns with a solutions-oriented approach.
• Gather and monitor client feedback for improvements.
• Contribute to client retention, satisfaction, and business growth.
• Maintain accurate client information and follow company processes.
• Represent YN Marketing Solutions Inc. professionally.

Skills

Verbal & written communication

Interpersonal skills

Organizational skills

Teamwork

Problem solving

Fast learner

Adaptability

Positive attitude

Job description

YN Marketing Solutions Inc. is seeking a professional, motivated, and customer-focused Client Relations Associate to join our growing team in Houston. In this role, you will work directly with clients to build strong professional relationships, provide exceptional service, and help ensure a positive customer experience.

This opportunity is well-suited for someone who enjoys working with people, communicating with customers, and contributing to a collaborative, fast-paced team environment. The ideal candidate is personable, organized, dependable, and eager to develop professionally.

Key Responsibilities

• Build and maintain strong relationships with new and existing clients
• Serve as a primary point of contact for customer questions and support needs
• Educate clients about products, services, and available solutions
• Assist with new customer onboarding and ongoing account support
• Communicate with internal teams to ensure client needs are addressed efficiently
• Handle customer concerns with professionalism and a solutions-oriented approach
• Gather and monitor client feedback to identify areas for improvement
• Contribute to customer retention, satisfaction, and overall business growth
• Maintain accurate client information and follow established company processes
• Represent YN Marketing Solutions Inc. in a professional and customer-focused manner

Qualifications

• Strong verbal and written communication skills
• Excellent interpersonal and relationship‑building abilities
• Strong organizational skills with the ability to manage multiple priorities
• Previous customer service, sales, marketing, or client‑facing experience is preferred
• Ability to work effectively both independently and as part of a team
• Professional attitude with strong problem‑solving skills
• Comfortable learning new products, services, and business processes
• Adaptable and able to perform effectively in a fast‑paced environment
• Positive attitude and willingness to learn and grow

What We Offer

• Competitive compensation structure
• Paid training and ongoing professional development
• Opportunities for career growth and advancement into leadership
• Supportive, collaborative, and team‑oriented work environment
• Hands‑on experience in client relations, customer service, marketing, and business operations
• Opportunities to develop valuable communication, leadership, and professional skills