Client Relations Specialist: Growth, Training & Impact

Y.N. Marketing Solutions Inc; Katy (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Career growth opportunities

Team-oriented environment

Hands-on client relations experience

Development of communication skills

Job summary

YN Marketing Solutions Inc. is looking for a Client Relations Associate in Houston to build durable client relationships, deliver exceptional service, and support onboarding and ongoing account needs.

The role emphasizes proactive communication, problem solving, and a team-focused, fast-paced environment. You will educate clients on products, services, and available solutions while coordinating with internal teams to ensure client requirements are met.

Qualifications

• Clear verbal and written communication abilities.
• Strong interpersonal and relationship-building skills.
• Excellent organizational skills and the ability to juggle priorities.
• Previous customer service, sales, marketing, or client-facing experience preferred.
• Ability to work independently and as part of a team.
• Professional attitude with good problem-solving skills.
• Willingness to learn new products, processes, and tools.
• adaptable in a fast-paced environment.

Responsibilities

• Build and maintain strong relationships with new and existing clients.
• Serve as primary point of contact for customer questions and support needs.
• Educate clients about products, services, and available solutions.
• Assist with new customer onboarding and ongoing account support.
• Coordinate with internal teams to address client needs efficiently.
• Handle customer concerns with a solutions-oriented approach.
• Gather and monitor client feedback for improvements.
• Contribute to client retention, satisfaction, and business growth.
• Maintain accurate client information and follow company processes.
• Represent YN Marketing Solutions Inc. professionally.

Skills

Verbal & written communication

Interpersonal skills

Organizational skills

Teamwork

Problem solving

Fast learner

Adaptability

Positive attitude

Job description

YN Marketing Solutions Inc. is looking for a Client Relations Associate in Houston to build durable client relationships, deliver exceptional service, and support onboarding and ongoing account needs.

The role emphasizes proactive communication, problem solving, and a team-focused, fast-paced environment. You will educate clients on products, services, and available solutions while coordinating with internal teams to ensure client requirements are met.