Client Success & Onboarding Specialist

Y.N. Marketing Solutions Inc; Houston (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation structure

Paid training and ongoing development

Career growth opportunities

Collaborative, team-oriented culture

Hands-on client relations experience

Job summary

YN Marketing Solutions Inc. in Houston seeks a professional, motivated Client Relations Associate to join our growing team. You will work directly with clients to build strong professional relationships, provide exceptional service, and help ensure a positive customer experience.

The ideal candidate is personable, organized, dependable, and eager to develop professionally. This role offers paid training, career growth opportunities, and a collaborative, fast-paced environment.

Qualifications

• Strong verbal and written communication skills.
• Excellent interpersonal and relationship-building abilities.
• Strong organizational skills with the ability to manage multiple priorities.
• Previous customer service, sales, or client-facing experience is preferred.
• Able to work independently and as part of a team.

Responsibilities

• Build and maintain strong relationships with new and existing clients.
• Serve as a primary point of contact for customer questions and support needs.
• Educate clients about products, services, and available solutions.
• Assist with new customer onboarding and ongoing account support.
• Communicate with internal teams to ensure client needs are addressed efficiently.
• Handle customer concerns with professionalism and a solutions-oriented approach.
• Gather and monitor client feedback to identify areas for improvement.
• Contribute to customer retention, satisfaction, and overall business growth.
• Maintain accurate client information and follow established company processes.
• Represent YN Marketing Solutions Inc. in a professional and customer-focused manner.

Skills

Verbal communication

Written communication

Interpersonal skills

Organizational skills

Independent and team work

Job description

YN Marketing Solutions Inc. in Houston seeks a professional, motivated Client Relations Associate to join our growing team. You will work directly with clients to build strong professional relationships, provide exceptional service, and help ensure a positive customer experience.

The ideal candidate is personable, organized, dependable, and eager to develop professionally. This role offers paid training, career growth opportunities, and a collaborative, fast-paced environment.