Client Receivable Manager

Systemart, LLC; Atlanta (GA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health and wellness plan

Life and disability insurance

Flexible spending accounts

Health savings account

401(k) plan

Profit sharing

Paid Time Off

Job summary

Systemart, LLC is seeking a Manager, Client Receivables to lead the Client Receivables, Billing-Managed, and regional collections teams in a multi-location law firm environment. The role emphasizes operational leadership, inventory management, and collaboration with finance and practice management to optimize performance.

Responsibilities include mentoring leaders, delivering strategic oversight, and driving process improvements while ensuring timely resolution of billing and collections issues.

Qualifications

• Bachelor's degree strongly preferred.
• 7–10 years in law firm finance, revenue/inventory management, or related leadership roles.
• Leadership and people management experience required.
• Experience developing reporting, analytics, and operational metrics.
• Experience leading projects and organizational change.
• Experience with Aderant and financial systems preferred.
• Must be available to support critical issues outside normal hours.

Responsibilities

• Lead, develop, and mentor Client Receivables team leadership and succession planning.
• Provide strategic oversight of the Client Receivables function and portfolios.
• Develop dashboards, KPIs, scorecards, and performance metrics.
• Lead process improvement to enhance efficiency and scalability.
• Partner with systems and stakeholders to implement reporting and workflow tools.
• Serve as liaison across Inventory Management, Billing, Finance, and regional teams.

Skills

Leadership

People management

Analytics reporting

Process improvement

Aderant

Education

Bachelor's degree

Tools

Aderant

Job description

Location: Atlanta, GA, Chicago, IL, Washington D.C., Charlotte, NC (pick any one location)

Salar Per annum + Benefits

Pay Transparency Range:

Aleading global law firm with a commitment to excellence, innovation, and the seamless delivery of legal services. We harness innovative technology and exceptional talent to meet the complex needs of our clients in a fast-paced and dynamic legal landscape.

The Manager, Client Receivables provides operational leadership for the Firm's Inventory Management Department and serves as the primary operational leader for the Client Receivables organization. This role is responsible for the overall effectiveness and inventory performance of the Client Receivables, Billing-Managed, and Regional collections teams and partners with key stakeholders to support the Firm's inventory management strategy and objectives.

KEY RESPONSIBILITIES:

• Lead, develop, and mentor Client Receivables team leadership, fostering a culture of accountability, collaboration, continuous improvement, and professional growth while supporting succession planning, employee engagement, and workforce development.
• Provide strategic and operational oversight of the Client Receivables function, ensuring effective inventory management, consistent execution of departmental standards, workload optimization, risk mitigation, and timely resolution of billing, collections, and attorney-related issues.
• Develop and oversee reporting, dashboards, KPIs, scorecards, and performance metrics to monitor operational effectiveness, inventory trends, collection performance, and portfolio risk, providing actionable insights and recommendations to firm leadership.
• Lead process improvement initiatives to enhance efficiency, scalability, service delivery, and operational effectiveness, while governing departmental procedures, promoting adoption of new processes and technologies, and driving sustainable organizational change.
• Partner with Financial Systems and other stakeholders to evaluate, prioritize, and implement systems, reporting tools, workflow solutions, and strategic projects that support departmental objectives and future-state operational capabilities.
• Serve as the primary liaison between Inventory Management, Billing, Finance, Financial Systems, Practice Management, and regional stakeholders, driving alignment, governance, communication, and execution of firmwide inventory management initiatives.

QUALIFICATIONS:

• Bachelor’s degree strongly preferred
• 7–10 years of experience in law firm finance, revenue management, inventory management, collections, or related operational leadership roles.
• Prior leadership and people management experience required.
• Experience developing reporting, analytics, and operational metrics.
• Experience leading projects, process improvement initiatives, and organizational change efforts.
• Experience with Aderant and related financial systems preferred.
• Must be available to support critical operational issues outside normal business hours when necessary.

The firm offers a generous total compensation package with bonuses and raises awarded in recognition of individual merit-based performance. All full-time Business Services employees may participate in comprehensive benefit program including health and wellness plan, life and disability insurance, flexible spending accounts and a health savings account, a 401(k) plan, profit sharing plan, and a substantial Paid Time Off (PTO) program.