Client Processing Specialist | Financial Services | Hybrid Houston
A leading global financial services organization is seeking a Client Processing Specialist to join its growing Loans Enablement / Transaction Processing team in Houston.
This role will be responsible for supporting complex loan and client processing activities, reviewing loan documentation, resolving cash and position breaks, and serving as a key point of contact for internal and external stakeholders.
Key Responsibilities
- Process and support complex loan and financial transactions, including both automated and manual activity
- Review and interpret credit agreements, loan documentation, and transaction instructions
- Perform reconciliations and investigate cash breaks, position differences, and account discrepancies
- Maintain client and transaction records accurately and in accordance with internal policies and regulatory requirements
- Serve as a key point of contact for clients and internal stakeholders regarding transaction processing and operational issues
- Investigate and resolve complex processing issues, escalating when appropriate
- Partner with technology and systems teams to address system-related issues and improve processing efficiency
- Provide product knowledge and technical assistance to internal teams
- Review the work of other operations professionals and assist with escalated issues
- Perform designated review and approval responsibilities
- Identify potential operational risks and ensure transactions are processed accurately and within established deadlines
Qualifications
- Bachelor’s degree or equivalent combination of education and experience
- 2–5+ years of relevant professional experience preferred
- Experience within loan operations, credit operations, transaction processing, or financial services operations
- Ability to review and interpret credit agreements and loan documentation
- Understanding of financial products including loans, credit facilities, and securities
- Experience with loan processing platforms or financial systems
- Strong reconciliation and problem-solving skills
- Excellent attention to detail
- Strong written and verbal communication skills
- Ability to work effectively with clients and cross-functional stakeholders