Client Principal, Retail and Manufacturing

Presidio, Inc.; New York (NY); On-site; USD 180,000 - 240,000; Full time

Job summary

Presidio, Inc. is seeking a Principal Architect for Digital Services (Retail & Manufacturing) in New York.

You will lead presales discovery, architecture, and scope-of-work creation to translate client requirements into outcomes-focused solutions, leveraging business insight and advanced technology. You will drive revenue through digital services, steer workshops with senior leaders, and align cross-functional teams to deliver measurable business value while navigating ambiguity and stakeholder

Qualifications

• Must be able to rapidly understand a business problem and translate it into a technology-enabled solution.
• Excellent communication skills with senior leaders; able to simplify complex concepts.

Responsibilities

• Drive Digital Services sales by aligningPresidio Digital Services offerings to client needs.
• Lead discovery across business, technical, operational and financial domains to map current state.
• Create and lead technical solution approaches with clear next steps and success criteria.
• Coordinate with Presidio resources and engage client management at VP/Director levels.

Skills

Consultative mindset

Executive presence

Storytelling

Resilient and gritty

Strategic thinking

Job description

Presidio, Where Teamwork and Innovation Shape the Future

At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights.

The Role

The Role: Principal Architect, Digital Services (Retail & Manufacturing)

A Presidio Digital Client Principal (CP) leads Presales discovery, analysis, architecture, design, proposals, and scope-of-work creation, translating customer requirements into outcome-focused solutions through direct client engagement. Leveraging sharp business acumen alongside technical expertise, Presales methodology, and strong relationships (clients, Presidio stakeholders, and vendor partners), the Client Principal analyzes industry, customer, technical, and sales context to position solutions that deliver measurable, long-term value. This role is part of a team and reports to the Managing Client Principal and involves less than 25% travel.

Who You Are:

A Consultative Mind: You have a natural curiosity to understand a client's business first, before ever discussing a technical solution. You're comfortable in early conversations before the problem is fully defined, ask good questions before offering answers, and aren't afraid to bring a point of view even when the picture is incomplete.

Real Executive Presence: You know how to command a room, build consensus, and make complex ideas feel simple to Senior leaders.

A Storyteller: You can turn technical complexity into a narrative clients remember - one that ties the solution back to the business outcome they care about, not just the architecture.

Resilient and Gritty: You run towards the tough challenges and can navigate ambiguity without losing focus.

Inventing Tomorrow: You are committed to building a premier AI and Digital consultancy that blends design thinking, deep client partnership, and cutting‑edge technology to deliver measurable business value.

Responsibilities Include:

• Drive Digital Services Sales. Partner with sales and technical architecture teams, executing against the account's technical sales strategy to meet revenue objectives through adoption of Presidio Digital Services - application modernization, application development, software development lifecycle (SDLC), artificial intelligence (AI), and data estate and platform modernization.
• Understand Customer Current State. Proactively lead discovery across the customer's business, technical, operational, and financial environment, with particular focus on retail capabilities such as omnichannel commerce, digital customer experience, merchandising, store operations, inventory and order management, supply chain, loyalty, and retail data and AI. Research relevant industry trends, develop and lead workshops, document the customer's current state, and translate findings into practical transformation roadmaps and differentiated Presidio Digital solutions tied to measurable business outcomes
• Technical Opportunity Leadership. Lead opportunities for relevant services to achieve technical win of Presidio services solutions. Identify customer stakeholders and their individual success criteria and needs. Create and lead technical solution approaches and next steps aligned to customer stakeholders. Align, vet and coordinate Presidio technical resources as needed. Engage Manager/VP/Director level at clients directly.
• Practice Delivery Engagement. Actively participate as