Client Platforms Engineer Intern - Summer 2027

dvtrading; New York (NY); On-site; USD 55,000 - 69,000; Full time

Job summary

DV Trading is seeking a tech-savvy IT Operations Intern in New York to learn IT operations and provide excellent end-user support. You will assist with troubleshooting, desk setups, and application issues, while helping to maintain records and the knowledge base.

You’ll gain exposure to IT asset management and collaborate with the team, with compensation of $40–$50 per hour and a Summer 2028 graduation expectation.

Qualifications

• Strong communication skills and a customer-service mindset.
• Willingness to learn and collaborate with a team.
• Interest in technology and IT systems.

Responsibilities

• Act as the first point of contact for IT support, logging and prioritizing user requests via phone, email, or in-person.
• Assist with troubleshooting hardware, managing desk setups, and handling application issues.
• Resolve basic technical problems or escalate to senior staff as needed.
• Help maintain records of IT support activities and contribute to our knowledge base.
• Assist in IT asset management, including inventory tracking.
• Provide friendly and professional support to end-users.

Skills

Communication skills

Customer service mindset

Willingness to learn

Education

Expected to graduate by Summer 2028

Job description

About Us :

Founded 20 years ago and headquartered in Chicago, the DV Group of financial services firms has grown to more than 600 people operating throughout North America, Europe and Asia. Since spinning out of a large brokerage firm in 2016, DV Trading has rapidly scaled as an independent proprietary trading firm utilizing its own capital, trading strategies, and risk management methodologies to provide liquidity to worldwide financial markets and hedging opportunities to commodity producers and users. Now, DV group affiliates include two broker dealers, a cryptocurrency market making firm, and a bourgeoning investment adviser.

Role Overview:

DV Trading is looking for a tech-savvy individual who is interested in learning about IT operations . In this role , you'll assist our team in delivering excellent support to end-users. This internship will provide opportunities to learn about IT operations, troubleshoot technical issues, and enhance communication and problem -solving skills.

Responsibilities:

• Act as the first point of contact for IT support, logging and prioritizing user requests via phone, email, or in-person
• Assist with troubleshooting hardware, managing desk setups, and handling application issues
• Resolve basic technical problems or escalat[e] them to senior staff as needed
• Help maintain records of IT support activities and contribute to our knowledge base
• Assist in IT asset management, including inventory tracking
• Provide friendly and professional support to end-users

Requirements:

• Expected to graduate by Summer 2028
• A keen interest in technology and IT systems
• Basic understanding of operating systems (Windows, macOS, or Linux), hardware, and software
• Strong communication skills and a customer-service mindset
• Willingness to learn and collaborate with a team

Compensation Range: $40.00-$50.00 per hour

DV is proud to be an equal opportunity employer and committed to creating an inclusive environment for all employees.