Client Payroll & People Services Manager

Virtual-Partner-Advantage; Marksville (LA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

Life & disability insurance

Paid holidays and vacation

Flexible scheduling

Professional development

Dream-Manager Program

Culture & community

Pet-friendly office

Job summary

Virtual Partner Advantage in Alexandria/Marksville is seeking a Client Payroll & People Services Manager to lead payroll, HR support, and client service. You’ll ensure accurate pay, secure records, and compliant processes while partnering with clients and internal teams.

This role requires 2+ years in payroll/HR, strong communication, discretion, and a heart for service. You’ll mentor staff, uphold integrity, and steward our culture of care and excellence.

Qualifications

• 2+ years in payroll, HR-payroll services, or similar roles.
• Detail-oriented with strong numerical accuracy and compliance.
• Trustworthy and discreet with sensitive data.
• Organized, proactive, and able to manage multiple deadlines.
• Clear, professional communication with clients, team members, and vendors.

Responsibilities

• Process payroll with accuracy and timely deliverables.
• Maintain confidential employee records and benefits administration.
• Collaborate with clients and internal teams to ensure smooth payroll/HR services.
• Support onboarding/offboarding, status changes, and compliance documentation.

Skills

Payroll expertise

HR/payroll software

Attention to detail

Strong communicator

Discretion & integrity

Job description

Location: Alexandria or Marksville, LA (On-site)

Department: People Operations (Payroll & HR Support)

Type: Full-Time

Where Excellence Meets Heart — and People Come First

At Virtual Partner Advantage, you’re not just running payroll — you’re helping care for people.

We don’t just process numbers. We create peace of mind. We build trust. We support lives.

If you believe in careful, meaningful work done with integrity — and you want to do it alongside people who treat you like family — then you may have found your place.

Who We Are

VPA is built on relationships. We care deeply about our team, our clients, and the people behind every number.

We show up for each other — especially when things get complicated. Leadership here isn’t about a title; it’s how you show up, take ownership, and demonstrate character.

We combine professional excellence with heart. And we believe real service begins with real people.

About the Role

As Client Payroll & People Services Manager, you’ll wear many hats — payroll specialist, people-services steward, compliance guardian, and client partner.

This is a high-responsibility, high-impact role. You’ll ensure every paycheck is accurate, every record is secure, and every team member feels valued.

You’ll also serve as a trusted liaison between clients, internal teams, and employees — helping keep our payroll and HR services smooth, transparent, and caring.

What You’ll Do

Payroll, Accuracy & Compliance

• Process payroll: verify time entries, calculate hours (regular, overtime, PTO, etc.), verify deductions/benefits, run pay cycles.
• Audit and verify payroll data for accuracy and confidentiality.
• Prepare and distribute pay statements, tax documents, and any required agency filings.
• Reconcile payroll liability accounts, benefit invoices, and monthly reconciliations.

People Services & HR Administration

• Manage new-hire paperwork, terminations, transfers, promotions.
• Handle confidential employee records and benefits administration.
• Assist with employee inquiries about pay, benefits, and deductions with clarity, respect, and empathy.
• Support HR processes: onboarding/offboarding, status changes, and compliance documentation.

Client & Internal Collaboration

• Provide exceptional service to clients, employees, and internal teams.
• Communicate proactively — ensure deadlines, compliance, and clarity for all stakeholders.
• Partner with accounting and finance teams for audits, reporting, and reconciliations.

Leadership & Culture Stewardship

• Lead by example — demonstrate integrity, ownership, and accountability.
• Support a culture of trust, kindness, and mutual care.
• Help maintain VPA’s values: integrity, service excellence, continuous learning, and servant leadership.

Who You Are

You’ll thrive if you are:

• Experienced — 2+ years (or more) in payroll, HR-payroll services, or similar roles.
• Detail-oriented and disciplined with numbers and compliance.
• Trustworthy and discreet — handling sensitive employee and financial data with care.
• Organized, proactive, and able to manage multiple tasks and deadlines.
• A strong communicator — kind, clear, and professional in conversations with clients, team members, and vendors.
• A team player who also works well independently.
• Comfortable with payroll/HR software and adapting to systems.
• Accountable, values-driven, and committed to doing work with excellence and heart.

What We Offer — Because People Come First

• Competitive pay and growth potential
• Full health coverage (medical, dental, vision)
• Life insurance & disability coverage
• Paid holidays, vacation, and sick leave
• Flexible scheduling when business allows — because life doesn’t stop at the office
• Opportunities for personal and professional development — coaching, training, and growth plans
• Dream-Manager Program: We support your personal goals, not just your professional ones
• Culture & community: birthday & anniversary celebrations, team-building events, a welcoming “family” environment
• Pet-friendly office — we know pets are family too

Our Hiring Process

We hire based on character, fit, and alignment with our values — not just credentials.

1. Have a genuine conversation — about who you are, what you value, and what matters to you.
2. Review skills and strengths — see where you shine and how you can grow.
3. Culture conversation — talk about VPA’s values, real stories, and expectations.
4. Mutual fit decision — because long‑term relationships start with real alignment.

Ready to Bring Excellence with Heart?

If you believe in care‑driven work, accurate execution, and making a real difference for people and clients — you may be exactly who we’re looking for.