Client Partner - Retail Sector

Globant; New York (NY); On-site; USD 210,000 - 250,000; Full time

Benefits offered by this job

Competitive compensation

Flexible work environment

Job summary

Globant in New York is seeking a Client Partner to manage Retail accounts, drive sales growth, and deliver exceptional client satisfaction. You will own strategic relationships and lead high-impact engagements.

You will coordinate between business, delivery, and technology teams, craft strategic proposals, and negotiate complex contracts to maximize revenue and retention. This role requires executive-level communication, a proven sales track record, and the ability to thrive in a fast-paced

Qualifications

• Proven ability to develop, negotiate, and manage high-value client accounts ($50M/year) in Retail.
• Strong RFIs/RFPs understanding and contract negotiation experience.
• Experience identifying and leveraging up-sell opportunities.
• Excellent communication, presentation, and analytical skills.
• Ability to present technical and business concepts to executives.

Responsibilities

• Manage client relationships and maximize sales opportunities.
• Lead end-to-end sales process from lead qualification to contract closure.
• Develop new opportunities through networking and cold outreach.
• Collaborate with delivery and tech teams to ensure customer satisfaction.
• Report account activity and opportunity status to leadership.

Skills

Client relationship management

Sales negotiations

Business development

Executive communication

Analytical skills

Presentation skills

Job description

About Globant: Globant is a leading digital transformation company, blending innovation, technology, and creativity to empower organizations across industries. We are committed to creating tailored solutions that help our clients excel in an ever-evolving digital landscape.

About Globant: Globant is a leading digital transformation company, blending innovation, technology, and creativity to empower organizations across industries. We are committed to creating tailored solutions that help our clients excel in an ever-evolving digital landscape.

Role Overview:

Globant is seeking a Client Partner to manage some of our Retail clients. As a Client Partner, you will play a critical role in driving sales growth, managing client relationships, and delivering exceptional customer satisfaction.

This position requires a strategic thinker with excellent communication skills, a proven sales track record, and the ability to thrive in a fast-paced, dynamic environment.

Salary: $210,000-250,000

Key Responsibilities:

• Client Relationship Management:
• • Develop and implement strategies to maximize sales opportunities and manage all aspects of client relations.
  • Strategically advance customer relations to ensure high levels of satisfaction and retention, while identifying up-selling opportunities.
• Sales Process Management:
• • Manage the entire sales process, including lead qualification, pre-sales activities such as demos, and contract completion.
  • Develop, negotiate, and close long-term agreements with accounts in your assigned territory.
  • Create and negotiate complex quotes, RFIs/RFPs, and contracts, leading sales negotiations at the decision-making level.
• Business Development:
• • Develop new opportunities through networking, cold calling, and other lead generation techniques.
  • Manage the sales cycle, including lead qualification, arranging and delivering presentations, and closing sales.
• Collaboration and Delivery:
• • Globant works in teams: Business, Delivery and Technology. As such you will work closely with tech and delivery leaders as well as onsite and offshore development teams to ensure smooth delivery and high customer satisfaction.
  • Mobilize internal resources to deliver solutions on time and beyond client expectations.

Executive-Level Engagement:

• Handle executive-level calls, developing solutions tailored to clients' needs.
• Deliver compelling software demonstrations to both technical and non-technical executives.

Reporting and Insights:

• Report account activity, opportunity status, and other relevant details to support organizational decision-making.

Qualifications:

• Proven ability to develop, negotiate, and manage clients with potential revenue of $50M/year within the Retail Sector.
• Strong understanding of RFIs/RFPs, contract creation, and strategic sales negotiation.
• Experience in identifying and leveraging up-sell opportunities.
• Ability to work independently and collaboratively in a dynamic, team-oriented environment.
• Exceptional communication, presentation, and analytical skills.
• Comfortable presenting technical and business concepts to diverse audiences, including executives.

What We Offer:

• A collaborative culture fostering innovation and professional growth.
• Opportunities to work on high-impact projects with globally recognized brands.
• Competitive compensation and benefits package.
• Flexible work environment with opportunities to shape the future of digital transformation.

Benefits for this position will likely include the following:

• Unlimited paid time off
• Healthcare benefits
• Dental benefits
• Vision benefits
• Disability insurance
• Life insurance benefits
• Retirement benefits, including 401(k) and a potential company match.
• Parental leave for both birthing (up to 14 weeks of paid leave) and non-birthing parents (up to 4 weeks paid leave), as well as adoption leave (up to 8 weeks of paid leave), subject to qualifications
• Child hospitalization leave (up to 15 paid calendar days per year), subject to qualifications
• “Be kind to yourself day” on your anniversary (subject to terms and conditions)
• Graduation and birthing gifts, subject to eligibility
• Paid Jury duty (up to 4 weeks a year), subject to eligibility
• Paid moving days (up to 2 days a year), subject to eligibility
• Approximately 12 paid company holidays a year

Accommodations:

If you require accommodation, please contact the recruiting team

Applicant Privacy:

Globant will collect and process your information as part of this application. For more information, review Globant’s Privacy Policy.

Equal Employment Opportunity:

Globant is an equal opportunity and affirmative action employer. We are committed to building a workforce representative of the users we serve, fostering a culture of belonging, and providing equal employment opportunity regardless of any basis protected by law.

Use of AI in Recruitment:

Globant may use AI and machine‑learning technologies in the recruitment process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic. Globant is committed to providing reasonable accommodations for qualified individuals with disabilities.

Remote Work:

Remote work permissibility may change based on business needs. For questions regarding work locations, speak directly with your hiring partner.