Client Partner - Hartford

Slalom, LLC; Hartford (CT); On-site; USD 218,000 - 310,000; Full time

Benefits offered by this job

Meaningful time off

Paid holidays

Parental leave

401(k) with match

Health coverage

Dental coverage

Vision coverage

Adoption assistance

Fertility assistance

Short/long-term disability

Well-being reimbursement

Discounted home insurance

Discounted auto insurance

Discounted pet insurance

Job summary

Slalom, LLC is seeking a Client Partner to lead a Hartford portfolio with direct revenue responsibility and profitability oversight for New England accounts. The role involves growth initiatives, governance of engagements, and strategic delivery across industries.

You’ll drive business development, craft SOWs and RFP responses, and deliver best practices while maintaining industry leadership. This on-site role requires travel to client sites and nearby offices.

Qualifications

• 15+ years of management/leadership experience, including 8+ years in large-scale consulting or professional services.
• Sophisticated project/program management experience across complex engagements.
• Deep industry experience in manufacturing, public sector, or financial services & insurance.
• Ability to communicate efficiently and tactfully across all levels of an organization.
• Excellent negotiation, problem solving, and decision-making skills.

Responsibilities

• Direct revenue responsibility of $15MM+ for the Hartford portfolio.
• Responsible for profitability of assigned New England regional accounts.
• Seek opportunities for growth and maturation of Slalom offerings.
• Provide oversight and governance of all sold/managed engagements.
• Drive business development with SOW/RFPs and client-facing solution selling.
• Develop and deliver best practices, delivery templates, and POV papers.
• Maintain awareness of industry best practices and levers for key clients.
• Facilitate client satisfaction surveys where applicable.
• Involved with local, regional, and global strategy initiatives.

Skills

Leadership

Program management

Stakeholder communication

Negotiation

Client satisfaction

Job description

Job Description

Who You'll Work WithAt Slalom, personal connection meets global scale. Our vision is to enable a world in which everyone loves their work and life. We help organizations of all kinds redefine what's possible, give shape to the future-and get there.We are actively seeking a Client Partner with experience driving professional services solutions to support our Hartford location. You will be tasked with representing all of Slalom's services across industries. In addition, you will set strategic direction, deliver solutions, drive sales, help with recruiting, account management, and operational aspects of the Hartford portfolio.

Title: Client Partner (Level: Senior Director or Managing Director)

Note: This is not a remote role. Candidates will be required to be onsite at the Slalom Hartford location on a regular basis and will be expected to travel to nearby client sites and Slalom New England offices as needed.

What You'll Do

• Direct Revenue responsibility of $15MM+
• Responsible for profitability of assigned New England regional accounts (revenue and utilization goals)
• Seek opportunities for growth/maturation of Slalom offerings
• Provide oversight and governance of all sold/managed engagements
• Drive business development with the proper information (creation of SOW, RFP responses), tools and subject matter expertise to sell engagements within the vertical
• Develop & deliver best practices, delivery templates, POV papers
• Maintain awareness of industry best practices and business levers for a particular client list
• Facilitate client satisfaction surveys (where applicable)
• Involved with local, regional, and global strategy initiatives

What You'll Bring

• 15+ years of management/leadership experience; at least 8 from large scale consulting and/or professional services
• Sophisticated project delivery experience including all aspects of project/program management
• Deep industry experience in either manufacturing, public sector, or financial services & insurance
• Ability to communicate efficiently and tactfully across all levels of an organization
• Excellent negotiation, ability to work through adversity problem solving & decision-making skills
• Consistent track record of client/employee satisfaction

About Us

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value. At Slalom, we believe that together, we can move faster, dream bigger, and build better tomorrows for all.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that includemeaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

• meaningful time off and paid holidays
• parental leave
• 401(k) with a match
• a range of choices for highly subsidized health, dental, & vision coverage
• adoption and fertility assistance
• short/long-term disability
• yearly $350 reimbursement account for any well-being-related expenses
• discounted home, auto, and pet insurance

Slalom is committed to fair and equitable compensation practices. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The base salary range for this role for a Senior Director is 218k to 302k. The base salary range for this role for a Managing Director is 250k to 310k. The salary pay range is subject to change and may be modified at any time.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.