Client Partner-Banking & FS

Cognizant; Westborough (MA); On-site; USD 180,000 - 220,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

401(k) plan

Paid holidays and PTO

Discretionary bonus program

Stock awards

Job summary

Cognizant is seeking a Client Partner- Banking & Financial Services in the United States. You will own end-to-end account P&L, manage senior client relationships, and drive growth, profitability, and customer satisfaction across Cognizant's service lines.

A strong background in IT services, consulting, and executive relationship management is essential. You will lead multi-disciplinary teams, develop strategic account plans, and partner with delivery, operations, and finance to achieve

Qualifications

• 15+ years in client-facing or account leadership in IT professional services or management consulting.
• Experience leading diverse teams and collaborating in a multi-cultural environment.
• Strong experience with the global service delivery model.
• Bachelor's Degree.
• Understanding of business problem domains, technology, and service solutions in the target industry.
• Proven track record leading portfolios from sales to annuity business.
• Ability to navigate a large organization in a matrix and persuade through content.
• Ability to lead a client P&L of $35–40M and report/measure metrics.

Responsibilities

• Drive profitable growth by closing new, renewal, and expansion opportunities.
• Develop client engagement strategies and quantify pursuit costs.
• Lead accountability for measurable Revenue/Profit Growth within set timelines.
• Review account metrics with delivery, operations, and finance teams regularly.
• Participate in senior management reviews for account performance metrics.
• Collaborate across Cognizant service lines to formulate and execute an account-level business plan.
• Maintain regular meetings with customer decision-makers and influencers.
• Ensure execution and customer satisfaction across revenue portfolios.
• Identify and nurture partnerships and Cognizant alliance opportunities.
• Shape thought leadership and drive the portfolio's innovation agenda.
• Increase Cognizant visibility within the account and industry practice.

Skills

CxO relationships

P&L ownership

Executive communication

Revenue growth

Multi-team leadership

IT services domain

Education

Bachelor's Degree

MS or MBA preferred

Job description

Client Partner- Banking & Financial Services

Overview

Client Partners plays a key role in our growth and are tasked with rapid business expansion within their assigned accounts, responsible for growth, health, and prospects of account relationships. The Client Partner is the end-to-end account owner responsible for overall account P&L and senior client relationships. We need a leader with extensive CxO level relationship building skills and executive connects, as well as a focus on revenues, operating margin, customer satisfaction, and employee growth and development. Must bring outstanding consulting skills and a deep appreciation of IT tools, techniques, systems, and solutions.

Key Responsibilities

• Drive profitable growth through identifying and leading all aspects of the closure of new, renewal, and expansion opportunities
• Develop client engagement strategies and quantify costs of pursuit
• Lead accountability against Measurable Revenue/Profit Growth within set timelines
• Review the account metrics with the delivery, operations, and finance teams on regular basis
• Be part of senior management reviews for the performance metrics of the account
• Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and implement it at account level
• Have regular meetings and collaborate with the customer decision makers and influencers
• Responsible for execution and customer satisfaction in all the revenue portfolios
• Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account
• Shape the thought leadership agenda
• Actively drive execution of the innovation agenda for the portfolio
• Focus on developing a plan to increase the visibility of Cognizant in the account relationship and in the [practice] industry

Required Qualifications

• Minimum 15+ years in the domain, in a client facing role or account leadership role, in a IT professional services or management consulting firm
• Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment
• Strong experience with the global service delivery model
• Bachelor's Degree
• In-depth understanding of business problem domain, technology, and services solution domains for the targeted industry vertical.
• A strong performance track record of leading different portfolios-ranging from sales, new sales, programs and existing annuity business
• Ability to navigate a large organization, work in a multifaceted matrix and have the power of persuasion through content and confidence
• Ability to lead a client P&L of at least $35/40 million dollars, including reporting and metric assessment for the account
• The ability to conceptualize, analyze, build blueprint for business transformations and present solutions in the (BU/Practice) domain

Preferred Qualifications

• MS or MBA degree preferred
• Strong background in a project environment and application development
• Proven ability to contribute to new business development efforts and to lead and manage multiple tasks in a dynamic environment
• Must be detail oriented and able to manage and maintain all facets of complex assignments.
• Demonstrable problem-solving abilities with the aptitude to identify strategic solutions to business problems with enterprise-wide implications
• Demonstrate the flexibility to work among diverse corporate environments, industries, and technical and non-technical audiences

Top Reasons to Join Our Team

Excellent compensation/benefits. A strong financial incentive package that includes a solid base salary with a highly attractive bonus plan. Further incentives include award programs, club trips, and excellent benefits package. Wide exposure to industry, product, and functional standard methodologies; as well as outstanding teams supporting your sales pursuits. Encouraging management team that rewards initiative & success. Exciting, industry leading practice where you can truly build a long-term career. Congenial, collaborative, and goal-oriented environment; the opportunity to work with and learn from a diverse, highly experienced team of business professionals. Tremendous opportunities for growth with a real career path promoting career advancement.

Salary and Other Compensation

The annual base salary for this position is between $180,000-$220,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual bonus program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, based on applicable law.

A Good fit for the Cognizant culture

A person who possesses a true passion for changing organizations for the better, and desires to do so within a goal, yet professional atmosphere filled with business professionals who all manifest a belief in partnership, innovation, and excellence. Our "Cultural Value Drivers" are well-known and clearly communicated within the organization: Open, Visible, Motivated, Empowered, Opportunity-Filled, Flexible & Collaborative.

Work Authorization

Must be legally authorized to work in the United States without the need for employer sponsorship, now or any time in the future.