Client Partner

SoftServe; Town of Texas (WI); Hybrid; USD 117,000 - 184,000; Full time

Benefits offered by this job

Flexible Work Model

Work from home / hybrid option

Health coverage

Paid time off

Job summary

SoftServe is seeking a seasoned Global Accounts Leader in the US energy sector to build strategic client relationships and drive transformational programs. You will align SoftServe’s consulting and engineering capabilities with client goals, lead complex engagements, and uncover opportunities that deliver measurable value.

You will travel up to 30% while coordinating with global teams, influencing innovation, and guiding executives through digital transformation roadmaps backed by data insights.

Qualifications

• 10+ years of experience managing and expanding strategic enterprise client accounts.
• Experience in enterprise account management and consultative selling.
• Proven track record of revenue growth and long-term value within complex accounts.
• Strong ability to engage executive stakeholders across client organizations.
• Experience aligning business objectives with technology-driven solutions in consulting/IT services.

Responsibilities

• Develop and grow strategic relationships with Enterprise Clients in Energy Sector in the US, managing key accounts to expand revenue and partnerships.
• Own account growth strategy with data-driven plans to increase revenue and client retention.
• Collaborate with delivery leaders and marketing to align client needs with SoftServe capabilities.
• Lead complex contract negotiations and manage deal progression and governance.
• Monitor account health and KPI attainment using CRM reporting tools and analytics.

Skills

Enterprise accounts

Account management

Strategic growth

Executive stakeholder management

CRM tools

Power BI

Sales negotiations

Education

Bachelor's or Master's degree in Business or IT

Tools

Salesforce

CRM dashboards

Job description

In this role, you will build and grow strategic relationships with enterprise client from Energy Sector, shape digital transformation initiatives, and drive business growth. You will align SoftServe’s consulting and engineering capabilities with client goals, lead complex engagements, and uncover new opportunities that deliver measurable value. Working across global teams, you will influence innovation, strengthen partnerships, and help organizations accelerate change through technology.

RESPONSIBILITIES

• Develop and grow strategic relationships with Enterprise Clients in Energy Sector in the US, managing key account to expand revenue opportunities and strengthen long-term partnerships using CRM platforms such as Salesforce to track engagement and account performance
• Own account growth strategy and measurable business impact by creating and executing data-driven account plans that increase revenue, improve client retention, and accelerate expansion opportunities, leveraging analytics tools such as Power BI and CRM dashboards
• Collaborate closely with delivery leaders, solution architects, and marketing teams to align client needs with SoftServe capabilities, ensuring coordinated pursuit strategies and successful execution of client initiatives
• Lead complex contract negotiations and close high-value enterprise opportunities, utilizing contract management systems, CRM opportunity tracking, and financial modeling tools to manage deal progression and governance
• Drive client satisfaction, loyalty, and retention by ensuring delivery outcomes meet agreed KPIs, monitoring account health through customer success metrics, and CRM reporting tools
• Identify and qualify expansion opportunities within existing accounts by analyzing client business goals, technology landscapes, and industry challenges using market intelligence platforms and LinkedIn Sales Navigator
• Position SoftServe as a trusted advisor by presenting strategic technology solutions, digital transformation roadmaps, and value propositions supported by data insights and industry research tools

REQUIREMENTS

• Academic background with a Bachelor’s or Master’s degree in Business, Information Technology, or a related field
• Extensive experience in enterprise account management, with 10+ years of success managing and expanding strategic enterprise client accounts
• Strong expertise in account strategy development, growth planning, and consultative selling with demonstrated measurable business outcomes
• Proven track record of driving revenue growth and long-term value within complex enterprise accounts
• Strong proficiency in engaging and managing relationships with executive-level stakeholders across client organizations
• Practical experience aligning business objectives with technology-driven solutions in a consulting or IT services environment
• Strategic and analytical mindset with the ability to translate client needs into actionable growth opportunities
• Confident communication and presentation skills for engaging executive audiences and facilitating strategic discussions
• Willingness to travel up to 30% to client and team locations as business needs require

This posting includes an anticipated salary range that SoftServe expects to offer for this position. The range provided reflects the base salary only. Final compensation within this range will be determined based on some factors, including, but not limited to: geographic location, relevant experience, education, certifications, skills, budget, and market conditions.

US-based role with an anticipated base salary range of $117,000 - $184,000 annually, plus variable compensation.

Most candidates are offered a salary within this disclosed range. If the role is eligible for a variable pay plan, this would be considered separately and may provide additional earnings beyond the base salary range reflected here.

Please note that the information provided in this posting is a general summary and may not include all compensation elements or benefits associated with the position.

ABOUT US

SoftServe is a global IT consulting and digital services company where technology expertise grows alongside people. For more than 30 years, we have helped organizations navigate complex business challenges by combining deep engineering knowledge with thoughtful, research-backed innovation.

Our teams work in digital engineering, data and analytics, cloud, and AI/ML, building practical, scalable solutions grounded in real business needs and human impact. We support clients across high tech, financial services, healthcare, life sciences, retail, energy, and manufacturing, with a pace that respects quality, sustainability, and the people behind the work.

We stand out in the way we work together. You bring your perspective and ambition - we create the environment to shape solutions with clarity, confidence, and purpose.

WHAT WE OFFER

• Flexible Work Model
• Work from home, from the office, or in a hybrid format that supports focus and collaboration.
• Competitive, market-based pay, benchmarked by role and location — plus health coverage, paid time off, wellness support, and learning opportunities.
• Partner with approachable leaders who communicate clearly and tie daily work to our direction.
• Advanced Tech Communities
• Hands-on engagement with AI/ML, Cloud, Quantum Computing, IoT, and Robotics communities, with projects built on modern frameworks.

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status. SoftServe is an Equal Opportunity Employer.