Client Partner

HFS Research; New York (NY); Hybrid; USD 140,000 - 210,000; Full time

Job summary

HFS Research, a leading global research and advisory firm, is seeking a Client Partner in New York, NY. This full-time, hybrid role offers flexibility for some work from home while basing in New York.

You will manage strategic client relationships, act as a trusted advisor, and ensure our research and advisory offerings deliver measurable value. Daily duties include overseeing client engagements, coordinating research and consulting projects, preparing and delivering presentations, and

Qualifications

• Strong Account Management skills with executive relationships.
• Experience translating research into practical strategies.
• Proven sales capability including renewals and growth.
• Solid project management across multiple engagements and teams.
• Background in technology, business transformation or advisory services.
• Excellent communication, presentation, and negotiation skills.
• Ability to work in a hybrid New York, NY environment.
• Bachelor’s degree in business or technology; advanced degree is a plus.

Responsibilities

• Oversee client engagements and ensure measurable value delivery.
• Coordinate research and consulting projects for strategic clients.
• Prepare and deliver presentations to senior stakeholders.
• Facilitate workshops with client leadership and analysts.
• Collaborate with sales and leadership to identify growth opportunities.
• Shape account strategies and expand service footprint in key accounts.
• Monitor account health and proactively address client needs.

Skills

Account management

Consulting experience

Sales capability

Project management

Tech & transformation

Communication & negotiation

Hybrid work in NY

Education

Bachelor's degree in business/technology

Advanced degree an advantage

Job description

Company Description

HFS Research is a leading global research and advisory firm that helps Fortune 500 and Global 2000 organizations drive IT and business transformation through bold insights and actionable strategies. The company provides an unmatched platform to reach, advise, and influence senior executives as they make critical technology and services decisions. HFS is known for fearless, impartial research that delivers clear, practical guidance and a strong competitive edge. Expert analysts partner directly with client teams through agile, hands‑on workshops that drive meaningful change and market‑leading strategies. At HFS, clients engage with industry‑leading thinkers for innovation workshops and strategic advisory, enabling bold decisions and sustained success.

Role Description

The Client Partner is a full‑time, hybrid role based in New York, NY, with flexibility for some work from home. In this position, the individual will manage strategic client relationships, act as a trusted advisor, and ensure that HFS research and advisory offerings deliver measurable value. Day‑to‑day responsibilities include overseeing client engagements, coordinating research and consulting projects, preparing and delivering presentations, and facilitating workshops with senior stakeholders. The Client Partner will collaborate closely with analysts, sales, and leadership teams to identify growth opportunities, shape account strategies, and expand the footprint of HFS services within key accounts. The role also involves maintaining strong account health, monitoring satisfaction, and proactively addressing client needs to support long‑term partnerships.

Qualifications

• Strong Account Management skills, including building executive‑level relationships and driving long‑term client success.
• Experience in Management Consulting and Consulting, with the ability to translate research insights into practical strategies.
• Proven Sales capabilities, including identifying opportunities, supporting renewals, and contributing to revenue growth.
• Solid Project Management skills to oversee multiple client engagements, manage timelines, and coordinate cross‑functional teams.
• Background in technology, business transformation, or advisory services, preferably serving Fortune 500 or Global 2000 clients.
• Excellent communication, presentation, and negotiation skills, with comfort engaging senior stakeholders.
• Ability to work in a hybrid environment in New York, NY, balancing in‑office collaboration with remote work.
• Bachelor’s degree in business, technology, or a related field; advanced degree is an advantage.