Client Outreach & Onboarding Specialist - On-site Chicago

The Dorne Region; Illinois; On-site; USD 40,000 - 60,000; Full time

Job summary

The Dorne Region is seeking a Client Contact Specialist for an on-site, full-time role in Chicago. This position centers on making each client conversation count, with training, feedback, and a repeatable workflow to build confidence step by step.

Responsibilities include outreach support, answering client questions, coordinating appointments, and documenting follow-up. The role emphasizes listening, clear next-step communication, and organized commitments.

Qualifications

• This role emphasizes keeping conversations organized and documenting follow-up actions.
• Experience in customer service or other high-contact settings is helpful.
• Training includes guided practice and a repeatable workflow.

Responsibilities

• Support outreach and respond to client questions.
• Coordinate appointments and document important follow-up.
• Keep commitments organized and communicate the next steps clearly.
• Collaborate with teammates to avoid gaps between conversations.

Skills

Customer service

Communication

Organization

Attention to detail

Follow-through

Job description

The Dorne Region is seeking a Client Contact Specialist for an on-site, full-time role in Chicago. This position centers on making each client conversation count, with training, feedback, and a repeatable workflow to build confidence step by step.

Responsibilities include outreach support, answering client questions, coordinating appointments, and documenting follow-up. The role emphasizes listening, clear next-step communication, and organized commitments.