Client Operations Associate

JMG Financial Group, Ltd.; Downers Grove (IL); Hybrid; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

401(k)

Job summary

JMG Financial Group, Ltd. in the Chicago area seeks a detail-oriented Client Operations Associate to ensure accurate, timely, and compliant processing of client money and asset movements.

This role reports to the Operations Director and collaborates with Advisor Teams. The duties include domestic and international wire transfers, ACH/EFT, asset transfers, and cash journals; you will verify instructions, document transactions, and monitor settlement while supporting audits and compliance efforts.

Qualifications

• Experience with wire processing or cash operations in financial services.
• Ability to work in teams and independently while ensuring compliance.
• Familiarity with banking, brokerage, or custodian transfer processes.

Responsibilities

• Process incoming and outgoing client money and asset movements, including wires, ACH, EFT, and internal transfers.
• Verify and confirm transfer instructions; ensure authorization, documentation, and compliance.
• Track transfers to settlement; monitor custodian alerts and resolve issues with custodians.
• Maintain accurate records and provide status updates on transfer activity and cash availability.
• Assist audits, compliance testing, and internal reviews related to asset movement.

Skills

Wire processing experience

Cash operations knowledge

Team collaboration

Independent work

Education

High School diploma

Job description

JMG Financial Group, Ltd. is one of the largest independently owned fee-based wealth management firms in the Chicago area. JMG provides wealth management services to corporate executives and high net worth individuals. Investment News recently announced JMG as Best Places to Work for Financial Advisors for 2021-2025.

We are seeking a detail‑oriented Client Operations Associate to support the accurate, timely, and compliant processing of client money and asset movements. This role plays a critical part in safeguarding client assets by ensuring all cash and asset transfers are properly authorized, documented, and executed in accordance with firm policies, custodian guidelines, and regulatory requirements. This position reports to the Operation Director and works closely with the Advisor Teams.

The duties of this role would include, but are not limited to, the following:

• Process incoming and outgoing client money and asset movements, including:
• Domestic and international wire transfers
• ACH, EFT, and internal account transfers
• Cash journals and money market transactions
• Asset transfers between custodians
• Capital calls and MoneyLinks
• Check requests, deposits, and disbursements
• Verify and confirm transfer instructions supplied by advisor teams
• Ensure all transactions are fully authorized, documented, and compliant before execution
• Track transfers through completion and confirm successful settlement
• Monitor custodian alerts and address pending or rejected transactions
• Research and resolve transaction issues, delays, or errors in collaboration with custodians and internal teams
• Provide clear and timely status updates regarding transfer activity and cash availability
• Maintain accurate records and documentation within internal systems
• Serve as a subject‑matter resource on cash movement procedures and requirements
• Assist with audits, compliance testing, and internal reviews related to asset movement
• Partner with Compliance and Management to elevate discrepancies, suspicious activity, or incomplete requests
• Prepare and process electronic and digital authorizations
• Support additional operational and administrative projects as needed

Any experience and basic knowledge with wire processing or cash operations in financial services, banking, or brokerage is required. A successful Client Operations Associate will need the skills to work effectively in teams as well as independently.

This is a great opportunity for someone looking to join a reputable wealth management firm on a long-term basis. The Client Operations Associate is a non-exempt – non‑client‑facing position and may be eligible for a hybrid schedule after the initial training period.

Education

Minimum of High School diploma required.

Compensation

Non-Exempt position, eligible for overtime, bonuses and full benefits including health, dental, vision, life, long-term disability and 401(k).

Your resume and cover letter referring to this posting are required to be considered.

JMG is an equal opportunity employer.