Operations Associate

Manchester Capital Management LLC; Manchester (VT); On-site; USD 45,000 - 55,000; Full time

Job summary

Manchester Capital Management LLC in Manchester, VT is seeking an Operations Associate to support Wealth Managers and clients. You will help prepare account paperwork, process money movements, and assist in tax and reporting activities to ensure accurate, timely service.

The role involves coordinating with custodians, CPAs, and tech providers, and requires strong Excel and accounting skills plus attention to detail. A proactive, communicative team player is essential.

Qualifications

• Previous RIA/client service experience.
• Working knowledge of investment operations (2+ years).
• Familiarity with portfolio accounting, performance reporting, trading, and CRM systems.
• Advanced Microsoft Excel skills.
• Basic accounting skills.
• Understanding of cost basis/tax lot accounting.
• Understanding of various investment vehicles (stock, bond, mutual fund, alternative investments).
• A strong analytical mind, attention to detail, and a desire to learn and grow.
• Positive attitude and willingness to accept change.
• Strong written, verbal, and interpersonal communication skills.

Responsibilities

• Provide high level of support to Wealth Managers, ensuring clients receive superior service and timely/accurate information.
• Prepare client account paperwork and coordinate signatures.
• Process money movements (checks, journals, wires, account transfers).
• Process quarterly estimated tax payments, annual RMDs and gifting securities.
• Prepare materials for client review meetings.
• Prepare tax packets for and coordinate with CPAs.
• Support quarterly performance reporting process.
• Support daily trade blotter process.
• Monitor incoming communications for necessary actions (capital calls, custodian alerts).
• Deposit client funds and maintain checks and securities receipt log.
• Provide back up support in absence of other associates.
• Support various audits and projects as necessary.

Skills

RIA experience

Client service

Investment operations

Portfolio accounting

Performance reporting

CRM systems

Excel advanced

Basic accounting

Tax lot accounting

Investment vehicles

Analytical mindset

Communication skills

Tools

CRM systems

Portfolio accounting software

Performance reporting software

Trading systems

Job description

Manchester Capital Management LLC (MCM) is, and has been since its inception, a family office dedicated to helping families sustain their wealth, values, and legacy from generation to generation. MCM began as a private family office that combined the resources of several related families who sought investment expertise and objectivity that conventional brokerage firms, banks, and investment houses were not structured to provide. Over the ensuing years, Manchester added a number of non-family clients, leading to its registration as an Investment Adviser with the SEC in 1993.

Today, MCM primarily serves wealthy families and related foundations, trusts, and entities. MCM's core competency is investment management, complemented by two additional service lines: Family Office CFO Services, which includes bookkeeping, philanthropic guidance, tax and estate planning coordination, and family governance and education; and Private Real Estate Services, which provide coordination and oversight for directly owned commercial real estate. The firm's clients are located across the country. MCM is independent, with no corporate parent, and is majority-owned by its founder and other MCM partners. The firm serves as its clients' advocate and integrator of financial affairs, and strives to be their trusted advisor. As an independent firm, MCM is not owned by or affiliated with a broker-dealer, bank, or insurance company, which allows us to focus on our clients' interests without the structural conflicts that can arise from those affiliations. MCM's fee structure is based on the value of assets under management and is disclosed in detail in our Form ADV. MCM does not receive commissions or brokers' fees based on transactions and does not have soft-dollar arrangements with money managers.

Role Overview:

The Operations Associate will work closely with the Director of Operations, Wealth Managers, Operations Associates, Investment Associates, technology service providers, and custodians, to provide support to Wealth Managers, clients, and COIs, and assist in the overall efforts to ensure efficient operational procedures and exceptional support for Wealth Managers and clients.

Primary Responsibilities:

• Provide high level of support to Wealth Managers, ensuring clients receive superior service and timely/accurate information, which may include (but is not limited to) the following activities:
• Prepare client account paperwork and coordinate signatures
• Process money movements (checks, journals, wires, account transfers, etc.)
• Process quarterly estimated tax payments, annual RMDs and gifting securities
• Prepare materials for client review meetings
• Prepare tax packets for and coordinate with CPAs
• Support quarterly performance reporting process
• Support daily trade blotter process
• Monitor incoming communications for necessary actions (capital calls, custodian alerts, etc.)
• Deposit client funds and maintain checks and securities receipt log
• Provide back up support in absence of other associates
• Support various audits and projects as necessary

Qualifications:

• Previous RIA/client service experience
• Working knowledge of investment operations (2+ years of experience)
• Familiarity with portfolio accounting, performance reporting, trading, and CRM systems
• Advanced Microsoft Excel skills
• Basic accounting skills
• Understanding of cost basis/tax lot accounting
• Understanding of various investment vehicles (stock, bond, mutual fund, alternative investments, etc.)
• A strong analytical mind, attention to detail, and a desire to learn and grow
• Positive attitude and willingness to accept change
• Strong written, verbal, and interpersonal communication skills

Salary Range $45,000-$55,000, Compensation commensurate with experience.